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February 2024 by ericles da silva barbosa
Good place, great mechanics, I highly recommend
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February 2024 by Eraldo Mattos
Good job
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November 2023 by Jim
Worst place, don't go here unless you want a attitude when you ask for anything there and water drips on your head when you pump gas next to the donation bin.
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September 2023 by Nick Almeida
I see a lot of hate on here for Stella, the owner of this shop. I believe she and her mother are misunderstood and because of that they are getting negative reviews that aren't necessarily indicative of their service. I have been dealing with Stella and her mechanics for years now and have never once had an issue. I recently had to replace the engine on my 2009 Subaru Outback, I was charged a more than fair labor cost and Stella worked with me for a month to find the right engine and warrantied it for a year. Parts cost what they cost, labor is charged based on what the mechanic decides his time is worth, the bay is rented by the owner, that's how this business works and it would be beneficial to all to have a better understanding of cars and their subsequential costs.
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March 2023 by Peter F.
Went there to get an inspection sticker for my wife's car. It says they open at 8 AM and I was there at 755 AM. Nobody showed until 810 AM and they said they'd be out to help me in a minute. At 830 AM they said their machine was down. If this was the 1st time this happened at this location, I get it. However, I took my daughters car for a sticker in November, got the same exact excuse. They are lazy and inconsiderate. Go anywhere else and avoid the excuse making shop.
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March 2023 by Nancy Frontiera
Got my sticker for the new year ... Now that I moved back to Saugus from Fla ... Thank u
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February 2023 by Phil McCrackin
Saw a TikTok where the station owner tried ripping off Marc Lewis on a warranty job. What she didn’t realize is he has a huge social media presence. I’ll never do business here. Bad move, lady.
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February 2023 by Jade K.Weldon
Mechanic shop is literally nothing short of thieves. DO NOT bring your vehicle here for any reason. Stealing from people.
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January 2023 by Alejandro Pinton
The new guy is doing the inspection is a cheater..... I do not recommend it.
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December 2022 by Karine Santos
Went in for a oil change and was laughed at by the mechanics for simply asking for the service don’t recommend them at all
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October 2022 by Brian Amirault
They lied to get my business. They were a disorganized mess and hard to deal with. They broke my car and refused to cover the damages.
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September 2022 by Sha sha
Wish I had the option of less than 1 star!!!This shop was once a staple of the community, sadly it has declined in such a way that is no longer recognizable. Generationally run, operated and community trusted it is no longer that institution of the town of saugus. They have allowed a culture of jacked up inflated prices to no end(have been asked for cash phone lines not working so no atm /credit) with quality of services not remotely equal too.. the mechanics speak around and about you believing you do not understand the language they are using and just a reminder too all body language and tone of voice is universal...dont call them out because then they might not be able or can't find your keys until a Male patron shows up wanting the keys and car...not sure of what they are thinking but this was the 3rd and final time trying to get them too fix and take responsibility for the same issue... and this was not the first issue I have had in the past 3yrs with them and their work but it was the last...hope someone read this and does not have to go through what I had to happen
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August 2022 by Doug Mellor
Don't get an inspection sticker here. The lost my registration, then claimed they never used it, even though it's impossible to do an inspection without the registration.
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June 2022 by Jillian Bourque
Very nice and fair about their prices they explain everything they are doing to your vehicle and don't take advantage of you by any means at all I would highly recommend anybody taking their car there great great service
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June 2022 by charlie Spencer
Best price around
