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February 2024 by Alex Brown
Nice place, big. Close by yet sometimes expensive. Otherwise I really like it!
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February 2024 by Karen Pye-cronin
I get my persription there.always quick, pleasant staff.
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February 2024 by Edward J
Good variety of foods!
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January 2024 by Stacey Colarusso
Very clean nice employees and just about almost everything I was looking for
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January 2024 by Nancy Surette
Clean. Boars Head at Deli. Gets busy
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January 2024 by Michelle Huntley
I got a birthday cake for my Mother and though it was pretty, the marble cake itself was so dry, everyone took one bite & threw the rest away. Total waste of money, I will never order anything from the Saugus Bakery again! Very disappointed ?? Sorry Mom ?
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January 2024 by Sayury Gonzalez
Terrible place, they don't like serving, there are no cashiers, some prices are high
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January 2024 by Carmine Salerno
Yea current management at this store is awful. Not the hard working department managers, it’s the numskull upper management who think there better then everyone. We’re sorry your schedule sucks and have no life.
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January 2024 by David R.
I went in just to grab some bananas and I ended up spending $65. They had a couple things that looked really good. A lot of the protein was on sale the bananas the organic ones were super fresh. I like to buy them a little bit on the greener side. I found a new item grass fed meat balls. I figured I would try them. They had organic chicken on sale for approximately a third off and the wild caught fish for more than half off. I had to grab those, plus a few other items. Everyone is telling me stop and shop is very very expensive but I got some great buys. However, the produce did seem to be at least 25% overpriced according to Market Basket prices, but it was all super fresh. I'll still walk through and see if I can get deals on the proteins from now on, as for the store super clean, the clerks were extremely polite clean and very helpful. The parking lot is huge so you'll always get a spot. I would definitely shop here again.
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December 2023 by Rhonda Royal
I visit this stop n shop along with many other locations on a regular basis. I can basically walk through the store with my eyes closed I do it so often I'm on autopilot. The staff is friendly and courteous my only problem is the bottle n can redemption. It's cause the machines need tending to n trying to get somebody to fix it can be problematic at times.
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December 2023 by Lou D.
I find it appalling that you are transferring costs of your renovations onto customers. It's such a bad experience to be charged 10 cents for a paper bag. Don't try to claim that you are helping the environment by charging people money for your bags with your logos on them. The pricing at your store is sad especially when we've been suffering with inflation. I bought oatmeal for $8! I just bought a bag of Fritos a small bag for $5.69! A traditional 24 pack of Poland spring water $7.99! What exactly will keep me ever returning to stop & shop with this business model? What changes in district management or regional management have occurred that has led to these decisions? You will never ever be able to compete with Market basket when your items are on average a $1.50 to $2 more expensive. I suppose I shouldn't be giving you such valuable feedback after the price gouging that you guys do. Because quite frankly I feel offended. Even the cashier who was very friendly, told me that she doesn't blame me for canceling a $6 bag of fritos. An affordable family-friendly grocery store that stop & shop used to be, is no longer!
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November 2023 by Jeff
I have been using the shop on line pickup at store service since the pandemic started. Time slots for pick up are great, the employees lugging the groceries to my car are always friendly and willing to put them car. But that’s where any good rating stops! Their prices are the highest in the area for most items, the produce is not the freshest same with the deli . The few times I have gone inside the store it’s usually not clean , not well lit, and employees at checkout have no idea what a smile is. The quality of service has gone way down hill in the last couple years . Now when they bring out your groceries the employee just stands there doing nothing while you load your car. At first the bags were full to the point of ripping now since they started charging .10/bag not only have the prices increased but now the bags have one or two items per bag. My last pick up they used 6 bags when easily everything would have fit into 2-3 bags at most. I was seriously tempted to rebag them and try to get a refund. Yeah it’s only a minimal 10 cents a bag but take the over use multiplied by 100s of customers everyday it adds up fast.What’s next - charging a fee for using a carriage? Or a fee for the privilege of giving them your business?Stop n Shop needs to do better!!
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November 2023 by Tracy M
I was at the first check out spot on the right. I had just finished scanning my products, when a medium height girl, with long, light brown hair, pulled back in a ponytail, just picked up my basket without asking me if I was done with it. It was still on the metal table at the self checkout, not on the floor. I told her I wasn't done using it because the store charges for bags. She didn't say sorry. She just looked at her friend, who was behind me in line, and made a face at him, mocking me I WILL NEVER RETURN TO THIS STOP AND SHOP AGAIN! Timefo incident is 2pm on November 19th
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October 2023 by gypsy girl
A wide selection of all kinds of groceries lovely deli meats produce hand cut meats they have really great roast.
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October 2023 by Melissa Lynne
If I could give this place no stars for the absolutely appalling store management here I would. I usually stop at the deli a few times a week regularly and it always appears that the employees that are serving customers at the counter are always struggling because there are only 1 or 2 people on at a time. Meanwhile on the other side of the deli the Asian man which I assume cooks the food and a younger looking girl with glasses just engage in chit chat and don't help the poor workers on the counter with the customers. Everyone that works on counter over there is great, but I think help should be given I'd there are huge crowds of people waiting to be served.The store management needs to be replaced or retrained because while shopping I have heard upper management talk down to and berate the employees that are trying their best.
