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March 2024 by Jessica Mogauro
I am so happy with my computer. I brought it in about a week ago. It was running so slow, I had pop ups that just won't not stop and in some cases it would take up to half an hour to just turn it on to log in. I got it back and it felt like it was an entirely new computer. I had in back in 24 hrs and I couldn't be happier. Wish I could give it 6 stars
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March 2024 by c boyajian
Recently I bought a new computer. I was having some issues setting up my programs . I decided to get some help instead of wasting days figuring it out myself and probably spending more money than I needed to. I decided to give Chris a try, I'm glad I did. Chris is very easy to work with and very knowledgeable and fairly priced he doesn't try to upsell or sell you anything you don't need. We're lucky to have him in our community.
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February 2024 by Will Burke
Excellent service! I would highly recommend going here to get any device fixed.
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November 2023 by Paul Pallotta
I have struggled to find tech help that combines knowledge with affordability, communication skills and dependability.Found it with Chris.Great guy who knows his stuff and explains all your options in a clear,understandable way.Never have to worry about getting overcharged or sold something that isn’t the best solution to your problem.If you’re north of Boston,there’s no other place to go for your tech/computer needs.
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October 2023 by Sue Collins
op notch service! Chris was great, my hard drive crashed and I went to Staples first (first mistake), there was no in that day in the service dept..(luckily), next off to Best Buy - where I was told it would be over $150 to tell me if my hard drive was dead, I opted to wait, I found out Staples was about the same. Then I called Chris - The Computer Store, diagnosis was $44, totally reasonable. I had picked my computer at BB but ended up ordering it from Chris who for the same money got me more bang for my buck (60$ worth more). When I picked it up he had all the updates installed. I will never go to the big stores again. I found Chris honest and extremely helpful. I am very glad I went this route and found Chris and The Computer Store!
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October 2023 by Dawn Boltas
Chris is great with computers and IT support. We have purchased monitors, new computers and IT help. He is always there to help and fix our problems. Always responsive and reasonably priced!!
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October 2023 by Michael Stearns
I have had the pleasure of availing the services of Chris Santoro at the esteemed Computer Store in Saugus. I must say, I was genuinely astounded by his profound expertise in the realm of computers, as well as his impeccable efficiency in promptly resolving all of my technological predicaments.
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October 2023 by Sue C.
Top notch service! Chris was great, my hard drive crashed and I went to Staples first (first mistake), there was no in that day in the service dept..(luckily), next off to Best Buy - where I was told it would be over $150 to tell me if my hard drive was dead, I opted to wait, I found out Staples was about the same. Then I called Chris - The Computer Store, diagnosis was $44, totally reasonable. I had picked my computer at BB but ended up ordering it from Chris who for the same money got me more bang for my buck (60$ worth more). When I picked it up he had all the updates installed. I will never go to the big stores again. I found Chris honest and extremely helpful. I am very glad I went this route and found Chris and The Computer Store!
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August 2023 by Aleksandar Loncarevic
Great value, fair prices, and first-class service. Best computer service in the area, period. If you have any computer problems, The Computer Store is the place to go. Thank You Chris.
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July 2023 by Elzweiler
Great value and first class service. This is my store for anything computer related from now on.
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April 2023 by Andy Cousens
Chris is the best. Great service with incredibly fair pricing! He truly wants to help and is honest. I would not hesitate using or recommending him in the future for your computer needs! It was one of the best retail and service experiences I've ever had.
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April 2023 by Jevonn
Chris was extremely helpful with resolving my computer problem. He walked me through the diagnosis then suggested the best route to go towards fixing it. If you have any computer problems, The Computer Store is the place to go!
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March 2023 by Chris Walsh
Best computer service around!! Chris always takes the time to explain the problem, and most times can fix it on the spot. Great find!
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December 2022 by Kristen Herlihy
Chris at the Computer Store always explains everything that my computer needs without selling me anything that I don't need. He also gives great advice about computer safety which is so important these days. I highly recommend him!
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October 2022 by Joel Moses
My experience w/ The Computer Store was excellent! The O/S corruption was resolved quickly and at what I felt to be a very reasonable cost. Thank you Chris for quickly identifying the problem and effecting the repair. While I have been a serious PC user for several decades, the problem baffled me and I was anticipating a serious and expensive data loss, which lucky for me did not happen.
