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“European Watch has exceptional inventory and purchase fulfillment. We're in CA, so we buy remotely. Highly recommend. A great team on EWC's end. I’ve had a hiccup in a delivery and they fixed it flawlessly. You’ll be thrilled to be doing business with them over and over.”
“Had a great experience at Homsy Jewelers! Everyone was so nice and helpful, and they did a great job repairing my jewelry. Highly recommend them for any jewelry needs!”
“Just needed a new appraisal for a 30 year old piece of jewelry purchased at E.B. Horn, called in the morning had it in my email that afternoon. Always a great company to do business with!”
“I went for a watch battery replacement. The owner performed the battery change in like 1 minute, and only charged $14.00! He was super nice, the store was easy to find! I recommend 100%!!!”
“I just bought a beautiful, Ball watch from this SUPERB merchant. When I called to inquire about availability and technical matters, Josh impressed me with his in-depth knowledge and appreciation of watches. Since I am not local to Boston, he sent me watch pictures and then made my remote purchase quick and simple. I got my watch the NEXT DAY and I LOVE IT!!! If you are looking for a satisfying, professional and seamless way to buy a watch, call Josh at Gann Jewelers.”
11AM - 7PM
Encore Boston Harbor, 1 Broadway, Everett
Watches
“I recently had the pleasure of working with Po-Chen to purchase a watch for my wedding day, and couldn’t be more impressed by the whole experience. Po-Chen was extremely kind, communicative, and helpful throughout the entire process, even going as far as helping order a specific watch that was not in store for me to try on. This was my first luxury watch, and he helped answer any question that I had throughout the process and was extremely patient. Couldn’t recommend working with Po-Chen and Watches of Switzerland enough!”
“Eddy and Brian walked me through purchasing my first watch. They were patient, easy to talk to and answered all my questions. They listened to my needs and wants and brought me options to consider. I ended up with the last option they showed and that was due to all the hard work and listening Eddy had done during our 90 min interaction. Top class customer service. Highly recommend Eddy.”
“Pierre and the team at the Boston Boutique are outstanding. The store itself is one of the most beautiful displays of the brand I’ve ever seen— Pierre was knowledgeable, welcoming, and made the process truly memorable - A first-class experience all around.”
“Max was wonderful. I brought in a watch i’d purchased elsewhere, and he resized the bracelet on the spot, for no charge.
I’ve browsed at this boutique a couple of times before, and every interaction has been excellent. Recommend.”
“My fiance and I got our wedding bands from DeScenza diamonds. We went for their wedding band event that they hold annually in March which has a large selection of bands and a good discount- I believe 30% off. They had a free raffle to enter just for coming and free champagne. We both found the perfect rings and ordered them that day. Unfortunately on pick up, the ring my fiance brought home for me was completely different than the one I had picked out. I had to bring it back and return it, and then they had to reorder the ring I had wanted. Due to that mix up I cannot give 5 stars, but they did make the exchange relatively painless. Overall I would go there again and recommend them to others.”
“My experience at the boutique has been absolutely superb. When I first walked in with my wife, I was greeted by Will George, and I have to say it was one of the best experiences I’ve ever had at a watch boutique. Will took the time to truly listen to my interests and thoughtfully explained the brand and the entire process. His patience and professionalism really stood out. BE PATIENT !!!
I stayed in touch with him, and before long, I was able to purchase my first AP. The whole journey felt special from start to finish. Thank you for the wonderful experience — Will and Chris are awesome !!!”
“When you walk into Descenza Diamonds - Boston you are greeted by the warm and caring staff who go out of their way to make you feel welcome and valued. They have a vast selection of jewelry and watches. If you need repairs or desire a custom item, this is the place to go! On top of it all, the store is beautiful and located in a gorgeous historic building. Please do yourself a favor and visit Paul and his team!”
“I recently had a wonderful experience working with Linda S. To help me pick out a new item. Her knowledge and professional advice guided me through the process and I am very pleased with my purchase. Aron provided expertise on appraising some pieces I brought in to the store. It is a family owned business-which you sense from start to finish as shown by the personal and attentive service they provide. I look forward to shopping at Long’s for years to come.”
“Excellent service and quality work! My jewelry repair was completed beautifully, the price was very reasonable, and they even polished the piece without me requesting it. Turnaround time was about a week and a half. Highly recommend!”
“Small but full service jeweler. Carries beaded bags, bridal bags, hypo-allergenic jewelry. Friendly, helpful staff. (I went there for specialized engraving on a silver anniversary gift.)”
“Damon was fantastic. A knowledgeable lover of watches who let us try some real gems. The world timer is superb! He also invited my wife and I to an invite in Newport RI which was phenomenal!”
“I had such an amazing experience working with Nicole on upgrading my engagement ring! From the very beginning, she was incredibly professional, welcoming, knowledgeable, and always responsive to any questions I had.
I came in with a vision for my ring, and she completely exceeded my expectations. She took the time to listen, offered honest guidance, and never made me feel pressured or pushed into anything, which I truly appreciated. Her attention to detail and genuine care made the entire experience enjoyable and stress-free.
I am absolutely in love with my upgraded ring and couldn’t be happier with the outcome. I’m so grateful I had the opportunity to work with Nicole and will definitely be doing business with her again in the future. Highly recommend!”
“I had a fantastic experience at Bucherer Copley. Darin helped me secure my beautiful new Rolex and treated us like family from start to finish. Her customer service was flawless.”
“Been chasing a specific Breitling rubber strap for ages and had no luck across a few countries. Brandi and Michael were absolute legends. They kept in touch, tracked one down, and organised it for me without any fuss.
Customer service like that is hard to find these days and they genuinely seemed keen to help and made the whole process easy.
Picked up the strap today and it looks fantastic on the watch. Huge thanks to both of you for going the extra mile. Much appreciated!”
“I recently had my Oris Worldtimer 695 repaired at The Watchmaker in Stoneham. Start to finish, this was an experience that exceeded expectations; from the extremely informative website and easy shipping process, to the helpful & friendly team, to the repair and resolution of a post repair issue, The Watchmaker sets the standard for service that most businesses can only aspire to. Dave and the rest of the team take great care to ensure a superior repair and experience, and I highly recommend them without hesitation for the care & maintenance of your precious timepieces. Keep being great Watchmaker!!”
“Excellent service - I got a Seiko automatic from 1978 repaired, and it was cleaned and set right - and watch works great. Also had regular and citizen eco-drive batteries replaced here, and the job was done at a very reasonable price, with a fast turn-around.”
“This is primarily a shop that displays an impressive number of clocks for sale, and repairs clocks and watches. The gentleman and his wife who own the shop are old school, very charming, and very helpful. The owner/watch-clock repairman only changed my watch battery on the spot for $15, which is a fair price around here. And on a Sunday afternoon at that. But far more interesting and entertaining was conversation with other customers who were there for clocks and were obviously repeat customers. A first-rate place and conveniently located.”
“I own several timepieces already—pieces from Patek, Audemars, and the usual suspects—but a Richard Mille is different. It does not whisper refinement; it shouts dominance.
I recently acquired an RM 11-03. The staff at the boutique were refreshingly discreet—no tedious small talk, no forced enthusiasm, just quiet recognition that I was there to add another crown jewel to an already formidable collection.”
“I bought a chain at Boston Precious Jewelry today for a very reasonable price, much better than any deal you could get in the Boston Jewelers Building. Bill is friendly and efficient. The store is jam packed, but he knows his inventory well.”
“We had a great experience at the Boston Panerai boutique.Mei Bocher treated us very kindly and was more than accommodating. I love the watch and can't wait for another.”
12 - 5PM
14 Newbury St, Boston
Watches
“I had an excellent experience! Wen was incredibly attentive, helpful, and knowledgeable. He took the time to explain the different watches, answered all of our questions, and made the entire experience enjoyable without ever making us feel pressured.
The entire staff was amazing, friendly, welcoming, and eager to help. Their customer service was outstanding”
“I had a great experience at Bromfield. It was quiet, private, professional and personable. Came in with a handful of small old gold jewelry pieces and left with more than expected. There's a necessary level of trust when doing this, and it felt trustworthy and even though I am not experienced, the pieces were all identified as what I thought they were. He also helped with some appraisals of other things I was curious about but not parting with. Will be back if I have anything else to let go of.”
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“I have been going to Hannoush Jewelers in Saugus for years. The quality of their jewelry is just beautiful. I have had many compliments on my purchases and the service is outstanding. Hannoush will always be my go to jewelry store.
Eliana”