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November 2019 by Danielle Tenaglia
Waited for 2 hrs outside of store (workers knew I was out there waiting). Took a day off of work to have my phone fixed here because it got good reviews. After waiting in my car outside the store I returned in 2 hrs later to find out that not only had they not started it but couldn’t fix it. Total waste of my time. I’m not one for reviews but will not return here
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September 2019 by Sakinah Hur
Good day...I have used this service by John before...They are very efficient, attentive, and knowledgeable...There was a problem with a very important feature after the glass for my phone was replaced and I was stressed about other issues and totally loss my decorum; John was understanding and completely went out of his way to rectify and find the best solution...John ended up replacing the glass with another one with a different color and it turned out to be a better choice...Beautiful ending...This store has much to offer and the name says it "Batteries and Bulbs"...Yet, there is moreThank you John and thank you to both...I am more than satisfied...Deborah Doemer
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September 2019 by Paul Mason
Very careful with my phone
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August 2019 by David Hahesy
I can't say enough about the knowledge and professionalism of the associates who worked with me. They explained the scope of repair to my iPhone and the length of time it would take to repair it. The price they quoted me was the same as the web site stated it would be except they provided me with a $10 discount coupon! The phone was repaired on time. They took the time to answer all my questions and "walk me through" issues I did not completely understand with some of the "settings" of the phone. I never felt rushed and walked away much more knowledgeable about the phone in general.
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August 2019 by Bansi Patel
Got my phone screen replaced in a hour. Beautiful work.
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August 2019 by Leonardo Cuturia-Torres
My Iphone 6s pluse screen was very bad all scratched and missing parts lol, they changed and the battery for under $135 great deal....it works great high recomended
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August 2019 by linda macmillan
I was so impressed with the service I received. The staff were professional, friendly, efficient and prices were very reasonable. I will be recommending the Saugus store to people. Thank you for all your help.
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July 2019 by Matt Gordon
Great service, prices and value.
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July 2019 by Sheila Tyler
Service was wonderful. I walked in with no appointment needing a new iPhone battery. They helped me set up my fingerprint unlock no charge. I left my phone for 1 hour and new battery was installed. Awesome!
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July 2019 by Tina B
I came in on a Sunday at 430 and they closed at 6 and were happy to help me. Great service! Thank you.
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June 2019 by Maryann Cummings
Just walked in to check on my phone battery they were great changed battery also suggested a glass protector which I got. Phone was perfectly fixed and serviced. Done in 1 hour. I would recommend this place they can repair or replace any device. Very friendly staff.
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June 2019 by Chris Corbett
JOHN was a fantastic source of expert knowledge that enabled us to make an on the spot decision through a seamless explanation of my phones charging port issue. Would highly recommend him and his ability to go above and beyond in customer service to any future buddies that have phone issues!!!
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May 2019 by Deborah Freethy
Exceptional experience! Extremely knowledgable and, equally important to me, reassuring regarding the repair of my phone. So many other services and products I can (and do) use. I will definitely be back and I will be recommending Batteries and Bulbs to everyone I know! Thank you for a great job!
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April 2019 by Charlyne Lefebvre-Paillé
Friendly and efficient service. Went there for an Iphone battery replacement and they took great care of my device, checking all components before and after.
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July 2018 by John Donovan
The gentleman who helped me was Joe. He was extremely helpful and should get a raise. Couldn't have been happier with the service. Thank you Joe
