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October 2023 by Donna S.
Drive thru, woman never turned around to ack me, I spoke to her back the entire time. meeded to give her my contact info twice, she said she couldn't find my profile. I explained scripts are ready for pick up and are in the bin!!!! She disappeared for a couple of minutes, I beeped and she suddenly appeared!! Instructions on label are incorrect! When Sam, the pharmacy manager called me regard my complaint was apologetic but when I told her about the mistake in how to take medication, she didn't get it!
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April 2023 by Claire L.
The pharmacy is SO slow. Every single time I come it's a minimum of 30 minute wait. So frustrating! Hire some more people!!!!
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April 2023 by Matt A.
The pharmacy service when calling is terrible. I just received a call from them that was a recording that there is an issue with one of the prescriptions and I've tried to call and they don't answer. I'm changing to cvs.
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February 2023 by David R.
This is your standard Walgreens. The store is super clean. The staff extremely polite. The shelves are stocked and arranged well. As usual pharmacy down the back. Snacks and basics to the right. Miscellaneous throughout the left and center. Pricing is about standard for the Boston North area. Parking more than ample large private lot. Access route one southbound or Walnut Street.
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July 2022 by Lisa M.
Gotta say its the worst service ever. These big chain pharmacies do not care about the patients it serves. Never again. The mom n pop stores all got taken over by these big corporations. Horrible
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December 2021 by Karen C.
I have had a problem every time I fill a prescription here. I get confirmation emails only to arrive and they haven't been filled. Not sure what the issue is, if it is a tech issue or a management issue.
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September 2020 by Maria K.
Not sure why there are bad reviews because I have never had such a good experience at a Walgreens or CVS (especially a CVS)!! Starting off outside, this is one of the only pharmacies where I haven't stepped in trash getting out of my car super clean even though it is BUSY. Plus, the cleanliness of the store was unmatched to any other Walgreens. I was treated with a hello as soon as I walked in! The beauty selection was huge which was great! Plus, I was able to get everything I came in looking for, except one thing. I asked an employee if they had any and he said "it doesn't look like we have it out here, but let me check in the back for you". What other pharmacy has ever done that for you!! I will definitely come back because in times like these it is so hard to find such a CLEAN place and a group of people who are so kind!
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May 2020 by P G.
The employees and managers are HIDING important protective and disinfecting products from customers to give them to their friends. I caught the cashier red-handed. When I asked he told me they had no more (Lysol Wipes). I said I just saw you take it out and put it in the bag. He said they got the last one. I said no you took it out from under the counter for them. I then confronted a manager who told me I was wrong and they haven't gotten any in over a week. Then another manager confronted me and tried to tell me they had six; sold five; and that this employee sold the last one...then he stumbled and admitted that the employee hid it and sold it to his friend. I complained further and he miraculously found more in the back for me. So last one to we haven't got them in over a week to last one to oh I found some out back for you. WALGREENS CORPORATE SHOULD BE ASHAMED. I am a diabetic and rely on these products to sanitize my home and stay safe.
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October 2019 by Frank W.
I have been filling prescriptions and buying little things at this Walgreens since I moved here six years ago. Yesterday, I had an issue with a prescription that was refilled. Instead of being given 10 mg pills I was given 20 mg pills. When I brought this to the attention of the pharmacy the pharmacist was advised and brushed it off as if it was nothing, blaming a new manufacturer. Comparing the old and new pills showed that it was indeed the very same manufacturer as my previous prescription. The manufacturers stamp on the pills is exactly the same as my previous medicine. The pill number was incorrect and it was double the dose of medication that I should've been given. This did not seem to bother the pharmacist at all. Someone who goes to school and should recognize this error. How many people compare their medications and labels on the bottles? This error could have devastating consequences for somebody. Please check your labels and the actual pills you receive from all pharmacies. I still don't have the right medicine.
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June 2019 by Doug M.
Most of the store is run well, but the pharmacy is run very poorly and it's mostly a management problem. I've called an no one has answered the phone on several occasions. I've been notified that my prescription is ready and it hadn't been touched. I've showed up when it was ready and they couldn't find it, etc. I definitely need to change my pharmacy which is a hassle!
