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August 2024 by Edward Dyer
Peter and his crew went above and beyond for me installing the bed cover for my ridge line on a moment’s notice. I’ve used them before and they’re always professional. THE BEST! I highly recommend !!!
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July 2024 by Paul Guido
Added running boards to my Ram truck…love them. The were courteous, fast, professional and reasonably priced.
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July 2024 by Joseph DAnnolfo
I ordered a Magnum rack for my truck. It took much longer than expected but Mark Libby was very calm when I was upset and very helpful to go forward with the purchase. Apparently he did not forget how upset I was on the rack taking so long So when one showed up in a different location he got it to Saugus for me. He also installed it for me and dealt with me telling him it was not centered and needed to be adjusted. It is nice to see someone go above and beyond and apparently my rack that I ordered is still not in yet. The only reason why it is not Five-stars is because it took so long to get a rack
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July 2024 by Jason Maggio
Used them years ago and was satisfied. The work they did on a brand new truck was substandard! 1st trip up they installed bed cover so that the automatic tailgate did not close properly,went back next day and expressed my discontent and it was met with its fine we will adjust it in the process of adjusting it the back of the cover is much higher in than the front!! The gap in the tailgate end is large they began to put a 1/4 tube of black silicone to fill the gap ON A BRAND NEW TRUCK!!!When I saw this I said that’s the high quality you promised excuses were made but I demanded gasket material be installed to a frustrated employee who said I just got sent here from a different location with a bit of an attitude I spoke with the manager and they added the gasket material but it’s a terrible look and leaks!!! I have lost faith and wanted more accessories from them but I will look elsewhere about $ 2000 loss for them!! Just so unhappy I will fix this on my own but quality is gone customer service is gone!!! Look elsewhere!!!
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June 2024 by Dale Stone
I’ve been a customer for several years. Very satisfied and just recently the manager Thanh went the extra mile getting my 5th wheel hardware removed. The bolts were frozen solid and took significant effort to remove. Highly recommend them.
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April 2024 by Michael Descoteaux
I’ve been a customer for years now. They are always friendly, go above and beyond, and have fair prices. One time I got a flat on route 1 and pulled into the Dunks lot to change the tire. I couldn’t budge the lug nuts. I walked back to Yankee Custom and without hesitation, they walked to my car with the equipment to loosen the nuts and even helped me change the tire. They wouldn’t accept a dime from me. Great place with employees who care.
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January 2024 by Elmer Mata
very disappointed by this service I paid $1100 and they did not do a good job I paid them extra for details and these are the resultsdon't waste your time end money on this place
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September 2023 by bob bob
Don't waste your time. Shell of what it used to be
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July 2023 by 71chevelle 406
Great place lots of inventory , pricing very good
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June 2023 by Matt W.
Great work, great team! Very satisfied with my bed cover and running board install! Highly recommended.
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May 2023 by Gibby G.
Always happy with their work! I've gotten many bed covers installed at the South Portland location.
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December 2022 by Tony karas
Play someone’s star because I cannot give us zero I had an appointment. I checked and confirmed with a store manager to install my side steps. I went there yesterday only to be told that she does not install power steps, and the manager did not tell me that lying right to my face very rude person. When I asked for the main office number he told me he was owner of the company. This person has no idea about Customer Service and he should be in this business I also heard him on the phone line to a customer that has called making up excuses instead of apologizing to the customer tell him that we messed up sorry she was lying through his teeth and making excuses upon excuse open excuses should’ve known better because several people told me not to trust him enough to go over there now I know why they keep trying over the help
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November 2022 by Thomas DuBois
Nice store
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August 2022 by Dave Bogdan
Our scheduled time for getting the trailer hitch was spot on. All parts were in evenbe shorthanded our crv was done on time. No hidden costs.
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December 2021 by Paola F.
these guys gotta be the worst goodyear of all time, so you telling me i scheduled for 11 am and only 3 out of the 4 tires are there and you have no idea when the 4th tire coming!!! like i didnt take a day off of work to come and my car fixed???? so nobody was gonna call me ahead of time and let me know that 11 am wont work!!! terrible!!! if you know you don't have all 4 tires, call the customer a day before and let them know!!!! duhhhhh common sense . then has the nerve to say we don't know when the last tire coming, we have no idea
