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May 2023 by Kage Yami
Fake friendly customer service. Checked back in their truck and they marked 8 minutes pass my expected due date as an extra day so they charged me 100 extra dollars. Gas was given to me not completely full so I gave it back to them not completely full but at the same level with picture proof and they still charged me for the missing gas. These guys are professional scammers. Only reason why they get two stars is because their dogs are cute.
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October 2022 by fret ful
Fast Penske rental experience. Friendly puppy greets you
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September 2022 by Alvin.
They make everything work over there...They also got penske trucks
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May 2022 by Robert
Spoke with Bryan this week regarding a damaged axle on our travel trailer and getting both axles replaced. We’ll get the work scheduled and complete in the next few weeks, but so far Bryan has been awesome. Super helpful and great to work with.
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February 2022 by Andrew Breiter-Wu
The father son duo makes renting Penske trucks very smooth and easy. I live down the road and it’s helpful especially when renting fleets of trucks. Thank you and we look forward to continuing to do business with you guys.
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December 2021 by Ronda Sankey
This is one of the best repair shops you will ever come across. The Refino's & staff are all extremely helpful, caring, honest, will help you in anyway possible. This is probably why they have been in business for many many years and hopefully many many more!! Not to mention how they made you feel right at home and keep your laughing with out a doubt. I would and will recommend this Family owned business to anyone and everyone. The minute you meet Bryan & Joe Refino you know they have your best interests at heart. So if you need any work done you better go see them.
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August 2021 by Matthew Carty
They do not accept Comcheck, etc. from out of town companies, cash only.
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October 2020 by Veronica R.
We went to rent a truck. The truck started leaking in the rain all over our stuff. The owner refused to wear a mask even though it is the law. He said it is not the law -- BUT, newsflash -- it is the law. He insisted that since he son was a nurse, he knows that masks don't work. He has a very aggressive dog who stands as close as he can to you and barks. I found him to be very unpleasant. It's just an awful place in my opinion
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August 2020 by Renee George
Bryan and Joe are extremely knowledgeable and explain in detail on price and repairs. They are also extremely upfront about what they may or may not find when repairing something as not everything can be seen from the naked eye until you dive in. I wouldn’t trust any other place to bring my trucks! If you need repairs this is by far the best personable upfront reliable place to go! As always great work!
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June 2020 by Joseph Refino
The best place to get your truck fixed in mass or ri give them a call
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March 2020 by Darren Beckler
Superior service. These guys are the best
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June 2019 by Steven Fennessy
One stop for all of your truck and trailer repairs, joe always takes care of us and our entire fleet of vehicles. Whether he's fabricating, repairing, or maintaining its always a pleasure.
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March 2019 by Robert Frias
Truly one of the best in ANY area for ANY truck. Brian and the guys are first rate and professional in all their dealings. Don't let one naysayer stop you from taking your truck to these Pros.
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September 2018 by adam sinel
Not loving these guys, they seem nice on the phone, but they kept our tractor for 4 weeks instead of the one they promised, I get that things happen, but I should not have to chase you for a legit ETA on when it will be ready, they returned very few phone calls and hopefully the work they did was good, it was way more than the quote, they found all kinds of stuff wrong that could be totally honest, but the lack of communication makes me suspect everything else. When you tell someone a week and know that is not going to be the case give them the decency of a phone call. we run one tractor and getting rentals set up to cover customer is hard enough, they could have done 100% better in the communicaton department.
