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March 2024 by Charlie Day
They intentionally messed with my battery so they had to jump my car 2x. Funny, had zero problems with my battery before I got there. Hmm. Tried charging me $240 to replace the battery and I laughed at them. Then, they asked me how much tire pressure I wanted in my tires. It's literally listed on the driver side door. Really? To top it off, they didn't latch my hood when I left. Had I gone on the highway, something serious could have happened to me. I will be reporting this location to the BBB and never going back there again.
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March 2024 by Ryan S
Staff was rude, make you feel like you’re being a inconvenience, and were very pushy with their sales pitches. They also skipped 40% of the service items like fluids, air filter check, and tire pressure. They were extremely rude about the fact i had a coupon I wanted to use and was told they don’t accept coupons anymore at that particular location and refused to explain why when i asked. If i was anyone looking for a good oil change, i would go to any of the other establishments in the area for better service and prices.
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March 2024 by Alan Taromina
They started changing the oil in customers cars in back of the building, bad businessSo apparently after being told twice management would get ahold of me about the practice of changing customers oil outside the building, no one has gotten back to me, so now I'm going to start taking pictures of vehicles getting serviced outside the building, and I am going to post them, and by way the vehicle I had done on December 26th I've only driven four or five times in the last 4 weeks, I went to use the windshield wash and it was EMPTY!!! As I said I paid money for nothingSo it's been a few weeks, Valvoline despite telling me three times that somebody would call me this is been going on for 2 months, I stated I would take pictures of other vehicles getting the oil changed outside the building, and apparently that didn't make them move well now I'm going to add some pictures of the last sucker to get his oil changed with only probably only partial Services completedMy next trip next week will be to Seekonk City Hall to ask them if they're licensed to do work outside the building,
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March 2024 by JORGE GAMBARTE ARANCIBIA
Very attentive
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December 2023 by Gary Smith
TLDR; Valvoline fills windshield washer with freezable blue water. Freezing washer fluid damages windshield washer system.Valvoline says its normal to leak half the washer fluid overnight.Wednesday, I took my company truck to Valvoline for an oil change.Yesterday (Thurs), I had a puddle of washer fluid under the truck. The reservoir they topped off was 1/2 full.I took it back to Valvoline assuming it was an easy fix, such as a loose washer hose was knocked off a fitting.They said it was normal because when in use washer fluid sprays on the front camera and drips off the truck.I called him out on his excuse. They looked at it, said they didn't find anything wrong, topped off the washer fluid, and reiterated that it was normal.This morning, I have another puddle under my truck, another 1/2 empty washer fluid reservoir, washer fluid dripping from the front camera, and BLUE ICICLES formed on the bumper. The washer fluid was frozen.Valvoline did not use anti-freeze washer fluid, the freezing action damaged the washer fluid system, and they told me to pound sand.
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December 2023 by Pamela Halloway
I went in for an oil change and I had my two-year-old daughter with me I was worried that it may take long and she would get impatient but the guys were phenomenal they were very informational the oil change was very quick they even went the extra mile showing me some issues that I was unaware of with my car it was a great experience one of the guys even gave my daughter a lollipop they now have a forever customer I will definitely be returning great customer service thank you to the guys at Valvoline on Fall River Ave. in Seekonk
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November 2023 by Anthony Medeiros
Convenient, well versed on scheduled maintenance and connection with Carfax is a great. Friendly staff, good efficient all around.Service: Oil change
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November 2023 by Jonathan Garris
Shortchanged the amount of oil in my car and my wife's car in two separate visits and never bothered replacing the filters! Thanks guys!
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October 2023 by Hannah White
The staff here are always very kind and honest. They are helpful and efficient. I will always choose this location because of the employees! Thank you!!
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October 2023 by Kylie R.
i stopped by for an oil change and was greeted outside in the parking lot they filled the fluids and within 5 minutes i was brought in. Moses took care of me, he explained everything very clearly and informed me of the services i needed. it was very busy in there but everyone was doing their job i was out in 15 minutes. i will definitely be stopping by again soon to get my car serviced again. thank you all for your help.
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October 2023 by Jacob J.
I stopped in for an oil change and tire rotation everyone was very professional. Moses and John went out of their way to make sure I was completely taken care of. I appreciate their patience and kindness for helping me. God bless
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August 2023 by Amanda Iocono
Went in for an oil change and they ended up finding that my transmission cap was off. They gave amazing and professional service, talked with me through the whole process. They were so friendly and professional, and I could not have asked for better.Thank you all again!
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August 2023 by Jeff S
Always take my cars here. They're friendly, do a good job caring for my car, and do it as fast as possible. Beats the heck out of doing it myself! Love these guys and gals. Big fan.Services: Air & cabin filter replacement
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August 2023 by Bob Polion
Great guys here. Super friendly service.Guys worked hard to get the job done fast.Best place for a oil change.
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June 2023 by Brian E.
Adelino showed excellent customer service today dealing with a difficult customer who tried to cut in front of another vehicle. When apologized he had to go through the verbal lashing, he stated, "It's part of my job". Such professional is a rare find. The service at the both thr Seekonk and Swansea locations is nothing short of exceptional. Despite being short staffed, my service wad on-par as always. Thank you to the Valvoline staff for your continued quality service. See you soon!
