Pet Assist, established in 2009, has built a strong reputation for its award-winning pet sitting and dog walking services. Recipient of Angie's List Super Service Award for five consecutive years, Pet Assist also boasts a Better Business Bureau A+ Rating and was awarded the BBB Certificate of Excellence in 2019. The company prides itself on hiring only the best, with less than 1% of applicants making it through their rigorous selection process. Each team member is a responsible adult with a successful work history, ensuring that pets receive excellent care. Pet Assist always has backup, as pets are introduced to more than one team member, ensuring consistent and reliable care. Healthcare workers have praised Pet Assist for its flexibility and professionalism, allowing them to own pets without worrying about their care. One such worker expressed gratitude for the services, stating that their dog, Teagan, loves her walker, Bill, who sends adorable photo updates during work hours. Even when Bill is not available, another staff member provides care, and Teagan is always happy upon their owner's return. For cat care, Pet Assist has been a reliable choice for cat owners when they travel. Andrew, one of Pet Assist's team members, has been taking care of Lucy for several years. He is described as fantastic, responsive, professional, and caring. Another client trusts Andrew with walking their senior lab, Duke, since summer 2021, praising his reliability and communication skills. Pet Assist's app facilitates scheduling and payments, and clients appreciate receiving pictures and report cards detailing their pets' visits. Overall, Pet Assist has proven to be a dependable and caring choice for pet care.
Pet Assist is trustworthy, caring and compassionate! Great communication and such lovely people. 10/10
August 2025
We use PetAssist for our cat sitting and they are just outstanding. They have a portal that makes it easy to schedule and communicate with the team. They take great care of our cat and keep us and provide regular updates and photos while we are away.
August 2024
Pet assist took such a good care of our senior cat. We were able to fully relax knowing that all will be well at home.