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January 2025 by Maggie Clarkeson Carroll
Incredible artist and professionally made products. My go to for special gifts and luxurious lampshades. Susan is a boss!
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May 2024 by Diane Meier
One of the greats! The level of creativity and craftsmanship are just second to none. You will be so well-served to put yourself in Susan's hands -- in finding and creating extraordinary lighting, shades and accessories.
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October 2022 by Suzanne Duin
after reading these reviews I felt compelled to offer my own! Susan had been delightful to work with and her product is perfection! yes they are expensive but it is her work not some staffer and she does take pride in her talent as she should!! loyal customer here......and a shop owner as well so I understand the importance of a proper review!
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May 2022 by Ben Taylor
This woman has needed a mental wellness check for years. Rude, inconsiderate, insensitive, insensible, thoughtless, at times bi-polar. A genuine wreck. Meshugena. Keep your distance. All these negative reviews are spot on. Unfortunate. She does nice work.
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February 2022 by Timothy Phelan
Tyrannical person. High quality work...but unbearably Condesending and uppish.No sense of customer service or graciousness.Her work is high end....but very highQuality....however she is horrible toDeal with. Unpleasant in every interaction.Looks down her nose at you. Snuffs at youWhen you differ in opinion with herAbout what you want vs what sheLordly thinks you should have. She shouldReally just do the work and have a niceHuman being up front. Not a pleasantPerson at all in my experience
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November 2019 by Michelle Green
Nightmare! From being wildly overcharged for a multi-item order to facing sarcasm and hostility when I asked that she complete work on a LONG-delayed piece, the experience was massively unpleasant. I never retrieved the item (which had been paid for) because I couldn't face the notion of interacting with this person again. Please spare yourself!
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May 2019 by Beth Lenahan
I’m both a customer and student at this wonderful studio/shop in Sheffield. Shandell’s is a go-to resource for designers and homeowners in search of custom lampshades, lamps and lamp repairs. The owner, Susan Schneider, collaborates closely with customers on each project, and transforms everyday items into objects of delight. Susan is also a superb paper marbler, and in addition to a line of stationery and gifts for the home, she handcrafts leather goods and scarves that are wearable works of art. She also offers workshops in the ancient art of paper marbling which can be a great gift for a friend or group of friends living in or visiting the Berkshires. A must-visit when you are in the area.
