Aubuchon Hardware is a family-owned chain of hardware stores founded in 1908, with over 100 locations across New England and upstate New York. The stores are known for being well-stocked with a wide variety of products, including paint, pet supplies, canning supplies, gardening equipment, and more. Many customers appreciate the helpful and knowledgeable staff, who often go above and beyond to assist, such as loading purchases into cars or answering all questions thoroughly. The staff at the Shelburne store in particular receives high praise for their friendly attitude and willingness to help customers find what they need. Customers also value the convenience services offered, such as free assembly and buy online, pick up in store. The store’s product selection includes popular brands like Benjamin Moore paints, which staff readily mix to perfection. Customers have had positive experiences even during close-to-closing hours, with staff staying open to accommodate late arrivals. The store's helpfulness extends to special needs, including advice on modifications for certain tools and batteries. Overall, Aubuchon Hardware in Shelburne Falls is appreciated for its friendly service, helpful team members, and a wide range of products that cater to home and garden needs. Customers express a strong sense of community support and look forward to returning for future visits.
Lisa in the Shelburne store was amazing! She’s very knowledgeable and patient; answering all of my questions & concerns. I’ll definitely be coming back when it’s time to paint that floor! This store has a very friendly staff, all around it’s always a pleasant experience. Thank you!
February 2025
order was ready so quickly! And, I loved seeing the hardware store cats when I picked up my order
January 2025
Colby at the shelburne location is very knowledgeable and has great customer service skills.
