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December 2023 by Liz K.
Horrible branch. Cashing a check is as BASIC as it gets. Longtime customer so it shouldn't be an issue. If that's too much for you then you need to shut it down/ close up shop.
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November 2023 by amanda woodman
Horrible customer service. If you aren’t a “business client,” they’ll let you wait in line inside the branch for over 25 minutes while they let “business clients” cut you in line. I waited 25 minutes for a teller. All I needed was a roll of quarters. I was finally next in line (only one teller was available because the other had been with the same customer the entire time I was waiting) and once the other teller was available, they let a man who had just walked in cut right in front of me. I even explained I had been waiting over 20 minutes and she could not have cared less. So I left. Keep in mind that if you’re there for personal banking, they don’t care about you. Create an account literally anywhere else.
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October 2023 by Liz P
Horrible. No customer service. Teller with a superior unhelpful attitude despite barely speaking English. Maybe learn to speak English first, before having a public-facing job????
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September 2023 by I-Hao Wang
Karen helped me out with my personal account issues, she is so kind and professional!
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August 2023 by Georgia Gomes
Bad service I went there to get a cash the cashier give a wrong amount don’t left the bank without verify the cash amount that they gave you I try to talk to them but they not want to resolve this problem be careful when you get money at there.
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August 2023 by Jaroslav Zivny
Professional and courteous assistance from personal banker Karen today. Thank you.
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August 2023 by sneha patil
The service is good and the people are very nice. The wait time is very less.Angel was very helpful and prompt.
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November 2022 by R D
ONLY reason we use this bank is out of convenience and the fact they pretty much own the United States.TWICE this week our money was hijacked from us on THEIR terms and the reps claimed they couldn’t do anything until items posted.Heres a secret they wont tell you: The branch managers get paid bonuses for not returning overdraft fees.
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October 2022 by ShawnAshley Deneault
Had a paycheck, they WOULD NOT cash it even over there 8 dollar fee, because I personally did not have an account. I'm getting my paycheck from my employer I don't have to have an account at a bank and I've asked other people in the bank if that was their policy and have called the main branch or HR and it is not their policy I do not recommend coming to this Bank or dealing with this Bank whatsoever the gentleman in front of me couldn't even get change and he has an account here he did nothing but complain because they wouldn't give him the change he needed!!!He said and I quote "this bank is nothing but FING horrible"!
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September 2022 by ShawnAshley Default
Had a paycheck, they WOULD NOT cash it even over there 8 dollar fee, because I personally did not have an account. I'm getting my paycheck from my employer I don't have to have an account at a bank and I've asked other people in the bank if that was their policy and have called the main branch or HR and it is not their policy I do not recommend coming to this Bank or dealing with this Bank whatsoever the gentleman in front of me couldn't even get change and he has an account here he did nothing but complain because they wouldn't give him the change he needed!!!He said and I quote "this bank is nothing but FING horrible"!
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August 2022 by tom rasi
This is literally the worst branch I’ve ever done business with.
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July 2022 by JV Inspired
Great customer service ❤️?❤️?
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March 2022 by Brenda Nagel Goodwill
Trying to get anyone to answer the phone is impossible.... This bank ha the worst customer service ever.
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January 2022 by Tom Musgrove
Waited in line for an hour and a half… one of the employees was standing in front of his computer screen the whole time helping no one out. People leaving the line left and right cause the wait was too long and almost walked out myself but didn’t have a choice. My advice would be go with another bank…
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January 2022 by A Armani
Very helpful, managers is amazing person and help you!!
