Best Tile Shrewsbury is highly praised for its excellent customer service and knowledgeable staff. Customers have consistently received helpful and friendly assistance from employees such as Jodi, Carol, Kate, Paula, and Julia. The staff is known for their expertise in tile products, design advice, and their ability to listen carefully to customer needs. Many customers have been sourcing tile for their homes and projects over the years, appreciating the great selection available. Kate McDermott, in particular, receives special mention for her patience, helpfulness, and dedication, often guiding customers through complex projects with care and expertise. The store is recommended for its friendly atmosphere, attentive service, and strong product knowledge, making it a trusted place for both homeowners and contractors to find the perfect tile for their projects. Overall, Best Tile Shrewsbury is recognized as the go-to store for quality tiles and outstanding customer support.
I had gone to three tile stores in the area. Best Tile was the most accommodating. I explained what I was looking for to Kate M. Within no time, she selected a few tiles that fit my search. It was certainly nice to have such great customer service.
March 2026
Excellent service, the saleswoman Kate helped me a lot in finding what I needed and gave me an excellent price.
September 2025
I had a small issue with some tiles that were special order and best tile promptly reached back out to resolve the problem. Thank you so much!
