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February 2025 by William J. Theiss
The service is very Bad. They never pick up the telephone. Where is the Postmaster? I work in a local Post Office, and we never had this problem. We worked the window, and answer the phone.
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September 2024 by Ashraf Mohamed
The worst post office distribution center.
You come few hours early and never get loaded on time.
What kind of damn post office business this???
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December 2023 by Monty Gates
Literally no customer service
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June 2023 by Amyy Tyler
Should probably mention this is not an actual post office! Just a processing center. Just drove 20 minutes out of my way because they're supposed to be open way earlier than the other post office and there's nothing here it's all administrative there's no actual post office wasting everybody's time it's listed as an actual post office
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April 2023 by Mark B.
Maybe the worst postal distribution center in the world. Express Mail letters are slow on the intake and slow to be forwarded to their destination. I paid $28.75 yet again to send a letter from Sudbury to central NJ. According to USPS tracking it never left the Shrewsbury distribution center. This distribution center is a major burden on USPS customers in Metro West. I've done this multiple times over the past few years and about half the time my letters get stuck in Shrewsbury. Why do I keep patronizing these guys????
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March 2022 by Gaddiel Vargas
My baby’s formula had been at the post office since 5:34am was suppose to be delivered at 9am then changed to 9pm and still waiting no way to contact them or even a customer service to help us out with our delivery Im very disappointed about the post office not delivering My baby’s formula in time now I have a gumption baby at home with no formula
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May 2021 by Moonstar Wolf
every day we have an issue with our mail carrier. Some days she strait our doesnt deliver our mail because a car is parked not in front of but a half a cars space next to the mailbox. She give an attitude every time that she must either hop out or reverse the mail truck to pull away from the box. Again the car is NOT blocking the mail box. Further more there is a house on the same street two houses away from Mine that has a mail box sitting on the ground not even on a post yet they take the time to deliver that mail?! Completely unprofessional!!
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December 2020 by Janet R.
There distribution is the worse. Package mailed out on 12/14. It is still sitting in process in Shrewsbury distribution center as of today. This is blood pressure medication that has to be specially compounded so the only pharmacy is in NJ. Will never use USPS again. Need to be privatized
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December 2020 by Kathy Edwards
Received an email telling me the package I sent to my aunt a week ago was being held at the post office for pickup. Not sure why; I called the post office this morning and talked to the nicest woman who found the package and assured me it would be delivered today. That is service with a happy ending for everyone! Thank you.
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November 2020 by Morgan Hunt
Had an issue tracking down a package due to an amazon locker issue; had a pleasant interaction and he was super helpful, reaching out to the carrier and the delivery location to help me with the next steps.
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May 2020 by Momo Hunt
Had an issue tracking down a package due to an amazon locker issue; had a pleasant interaction and he was super helpful, reaching out to the carrier and the delivery location to help me with the next steps.
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March 2020 by Charlie Drake
Baffling how many packages have been lost by them
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February 2019 by Jesse Sevrens
Beware of working here...a lot of backstabbing and political b.s. goes on here. Violent threats from angry overworked dock loading personnel will go unnoticed and get you in trouble if you dare say anything back. Also good luck getting any parcels on time. A disorganized mess!
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June 2018 by Rich Joseph
Sweet place
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September 2017 by J Wong
A very important piece of mail got sent to my old address. I called the number and I got an immediate answer. A lady name Flo was very helpful, and attentive to understanding my issue. Later that afternoon, someone call Charlie called me, said that he went to my old address and got me the mail. Waited for me after closing hours and so that I can get their to receive the mail from him. I am very grateful for their work, and for them to go beyond what their job required. I will remember this as one of my good experiences the Shrewsbury community.
