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February 2024 by Chris Domingues
Waited 6 hrs.
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January 2024 by Sheila McMillan
In a world where Customer Service just keeps getting worse, there is one bright star today, and her name is Deborah Pereira, Lead Member Service Counselor at AAA in Somerset, MA. I had the best experience ever! She was extremely knowledgeable and helpful, and personable as well. What a breath of fresh air. Thank you Deborah.
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January 2024 by Frank Biz
Renewal of my registration was on time and fast.
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January 2024 by Douglas Mercer (Douglas)
Amy did an excellent job planning our vacation and cruise and would highly recommend her as a travel agent.
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December 2023 by Bob Houle
Pleasant staff. I got things taken care fairly quickly.
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December 2023 by Linda Silvia
Everyone from the woman who signs you in to the gentleman who gave me the vision test were both,professional ,and extremely nice.I had a very good overall experience.
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October 2023 by Jasmin
Love AAA. Everyone should have a membership. I tend to call them for help.... ALOT!!! Lol
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October 2023 by alejandro sanchez-alvarado
very good reliable service yes back in middle may 2023 got my registration and other services at RMV closes in time appointments.comparing any other places
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September 2023 by Kimberley L.
Walked in at 12:10 to pay my membership and registration stood there for 15 minutes before anyone acknowledged me Christie Leetch must be having a BAD day. NO smile. NO hello NO I'll be right with you. So unwelcoming. Many employees walking around. No one said anything. It was NOT busy. I pay for AAA since 1994. Every year. What am I paying for! Not assistance in this location.
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August 2023 by abby swaggy
got hung up on by two different agents when trying to renew a policy they don’t even know why ended. clearly they lack knowledge, respect, or any sort of communication skills.
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August 2023 by Lindsay Hetzler
Been my spot for twenty years! I love it here!
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July 2023 by John Becker
These guys were very helpful but it turns out you cannot license an antelope as a motor vehicle in Massachusetts.
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July 2023 by David Bradley
Great location it's easy to find plenty of parking and the staff inside were absolutely amazing.
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May 2023 by shanell stewart
Very nice, I needed a passport picture for my special needs daughter, who didn't want to sit still and look at the camera. The lady didn't seem annoyed at all. She took her time and took many pictures until she got.
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May 2023 by Anna Ouellette
Hello AAA I am writing to you to let you know that I walked into your office in Somerset today and had to deal with the most miserable mean person I have ever known I was in there only for just a few minutes as the only thing that looked to bring her Joy was to tell me that my title was no good and I would not be getting the truck registered I left and went immediately to the registry of motor vehicles in Fall River showed them everything and pointed out the problem that your employee noted and they had absolutely no problem with it me and my entire family have been AAA members forever and I am very much used to using the one in Rhode Island off the wampanoag trail and everyone in there is always very polite and very helpful but you have a person in your Somerset branch that is very obviously does not want to be there or help anybody thank you I hope it improves
