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December 2023 by Kim Benevides
I am writing this review for my mother Donna Gosselin. She was on West 2 for rehab. She was there for 6 weeks and during that time she would like to express her thanks to LLOYD for keeping her room clean and to Nurse Paul and Nurse Kirsten who were exceptional in their knowedge and care during her stay. And she would also like to thank Bill and Becca who encouraged her to participate in games etc.
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December 2023 by Madaline Cabral
I was at Clifton for Rehab. for 2 months. I had an excellent experience while I was there. The staff are very caring and eager to help. They have all sorts of activities to keep us busy when were not doing therapy. The food is surprisingly tasty. There is a Concierge who visited me almost daily to check on my satisfaction and always brought me special treats. She even brought my roommate a newspaper every day. The Business Office Manager was very helpful with getting me the right insurance plan so I didn't have to worry about any bills. I never want to be in this situation again but I am grateful for everyone at Clifton. I wouldn't be where I am today without them.
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October 2023 by Julie Moulton
Michael Carolla was a patient at Clifton for just over 4 weeks. I felt the staff were extraordinary. Michael was well taken care of by everyone who came in contact with him. It was a great relief for me knowing he was under their care and I was able to go to work in NH and concentrate on my job. If the need should arise again, I would not hesitate to ask for him to be placed in Clifton. Thank you everyone for a wonderful job well done.
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October 2023 by Kathleen Banuelos
Clifton was truly one of the best experiences. I never thought of going to a Nursing Rehabilitation Facility. I thought it was just for the older clientele , but it's not! It's available to any age group who needs that one-on-one daily therapy after your surgery.Peter the administrator is very visible throughout the facility. My roommate and I loved seeing him and having great conversation and a few laughs with him from time to time.Everybody was truly welcoming. They were very concerned for my progress which left the door open for great communication about my care.Melanie is the concierge at the facility. She was always checking in to make sure that I had everything I needed to feel comfortable. If I didn't have it, she made it happen! She always allowed me to reach out to her through email or voicemail. Great asset they have with her!Amy in Rehab Services was always advocating for me with my insurance. I was able to stay as long as I needed to because of her determination and communication with my daughter. She absolutely does her best for youBeth in Social Services always kept me in the loop of services available to me with a huge smile. Even when I went home she touched base to make sure everything is going as planned. She even told me she will touch base again. Talk about service!!!Jennifer the Nurse Manager and her team was always on top of making sure the care was up to the highest expectation. She always had kind words to start off my day if we passed in the hallway. I seen her jump in to help out the CNAs when she saw the need. Team work at it's finest!The CNAs we're also very kind to me and willing to do anything for me if I asked. Those ladies work so hard !!I want to say a HUGE thank you to all of them that came in contact with me throughout my stay.The RN's are also very kind and gentle. They are there when you need them. They will reach out and speak to the house Dr if you have any concerns.Occupational Therapy, with Melanie and Charlene and Joe is why I progressed so quickly. If I was on they're list for care that day, they made sure that I was meeting my goals. They are all a team of very caring people including the Physical Therapy team. There are so many of them it's hard to remember all their names , but they also had a hand in my recovery. It also helps that they have a sense of humor and kept us all laughing.In Dietary I spoke with Lisa. She came to my room as fast as she was able to whenever I called. I knew if I had any requests or concerns she had my back. It is her job to give the direction to the staff. It's up to the staff to follow through. Lisa left a sweet impression on me one day. When I thanked her so much for all she has done, her response was " I love the patients. She truly cares. The daytime dietary team put on an awesome clam boil for the end of summer. The food tasted as if my family personally made it for me. If you have any special requests or concerns don't ever think she doesn't care because she does.The activities department cannot be forgotten. They have so much to offer to make your days feel more full. My favorite is when they walk around from time to time offering hot chocolate or coffee. My favorite offering was the ice cream with all the toppings yum yum!!!I wanted to recognize everyone and unfortunately I probably forgot a few, however the team work and their desire to be one of the best in the area definitely shows. I have two more surgeries that I need rehab for and they will be the first place I will inquire about to stay.Thank you ALL for making me feel good everyday and making a decision to stay as long as I did. It was one of the best things I could have done for myself. Now I can get back into my regular routine in life faster than I expected. Now I'm on to outpatient Occupational Therapy in the same building with Beth. I am looking forward to her magic hands... rumor has It!!Til we meet again !
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September 2023 by Mike Lanczycki
I can’t thank the entire activities staff at Clifton enough and all the others that assisted in the wonderful celebration for my parents 50th anniversary party. They exceeded our expectations and we are very thankful that our parents are in such great hands there. A very sincere thank you for all involved.
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September 2023 by Angie McDaniel
I had the pleasure of joining the facility in their facility Carnival Day! I was so very impressed at the amazing job the facility did to make it so much fun for the residents, families and staff- they had a dunking booth that was very entertaining , cotton Candy, hot dogs, burgers, snow cones, pop corn, balloon animals, live pets for petting even a donkey which was GREAT! I was so proud to be able to be part of such a great event! Keep it up our seniors deserve this!
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September 2023 by Amanda Vieira
My mother-in-law has just come home after her 3rd stay at Clifton. I am very satisfied with the progress she made while there. If she needs therapy in the future, which I'm sure she will, Clifton is always our 1st choice. My MIL can be very difficult and the staff at Clifton always know how to deal with her. They are very aware of her needs and wants and keep her calm and happy. They also kept my husband an I informed every step of the way.THANK YOU CLIFTON!!!
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July 2023 by Del Horta
Staff are friendly and hardworking. Everyone works together. If a light is on and CNA is busy with another patient others step in to help. Nursing home is clean with Floors and rooms going through deep cleanings frequently. Kitchen director is super friendly and makes awesome food with many options. This place is known for their terrific Rehab department as well. Would make a great place for any family member.
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July 2023 by Kelcie Pimental
Clifton Rehab is one of the best facilities around. Their staff is professional, compassionate, and really do take the best care of their residents. I've had the pleasure of working alongside Kyra and Alexis T. for over a year and if I had to have someone taking care of my family members, it would be them.
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July 2023 by Beth Whitehead
We stopped by to visit a great friend and to share some magazines. The place is beautiful and the staff was lovely. Everything was well kept and our friend had been helped with his grooming. Not depressing at all!
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July 2023 by Stephen Conway
I recently had a friends family member spend some time at Clifton Rehab. The staff was wonderful and the Nurse Manager, Lucy Paiva, went out of her way to make the family member feel in good spirits and listened to. Lucy was very thoughtful, caring,conscientous and thorough in taking care of her patients. Clifton is lucky to have her on staff and the face of their rehab program.
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July 2023 by hector baez
Hands down the best kitchen staff, Desire hand delivered my mother in laws tray just to make sure the last few days she’s gotten the right plates on the days she was off. If that’s not above and beyond I don’t know what is. Great overall staff as well! Thank you.
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July 2023 by Johan macea
Great place to have your family members.The facility is well taken care, the staffs really care for the patients. Alexis is also great with the patients.Great place 10/10.
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May 2023 by Carol B.
My grandmother had a total hip replacement and spent 3 weeks at this facility. It is the best place for Rehab. The staff is wonderful and caring. The rehab team is the best.she had physical therapy 3 time a day. If she had gone home she would had had physical therapy only 3 times a week. she did so well in only 3 weeks. She was able to come home learned all the excises to do at home. Thank you to all the staff at Clifton.
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May 2023 by Debbie
Clifton Rehab is a very nice, and a very comfortable, place to come and take care of your physical needs following surgery or ?The physical therapists will work you hard! But, you will feel so much better afterwards! And the occupational therapists ensure you will be able to do the activities you want and need to do.The nurses hand out your medication and listen to your concerns. The aides are there for everything, and they are unbelievable! Besides filling multiple types of requests, they also take the time to talk and listen to the residents.The concierge goes out of their way to assist in any way possible! Mel and Shelly are super! If you need it, they willfind it for for you!And the Chef and her staff are AMAZING! You will not believe you are eating "institutional" food -- because you're not! Their are choices for every meal, and the meals are hearty and healthy!I highly recommend Clifton Rehab in Sommerset, MA for your rehabilitation needs. I sincerely believe you will be very satisfied with the services and the facility, itself.