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February 2024 by Kymmie Rogers Santos (Pandora)
I love going to the Home Depot best place to go for diy ideas. I also love all the tools ?
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February 2024 by Deion Haz
Changed my card 2 times then don’t want to refund it back
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February 2024 by Josh DonDero (JoshTheMadTitan)
Its much like other home depos. Not unlike some lowes
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February 2024 by Sammy Vazquez
Very good service.
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January 2024 by Melissa Harrington
If I could give a zero I would. Every order I did either on line or in store had an issue. They expect you to wait days beyond the expected delivery date and then say “there is nothing we can do”All items ordered for kitchen remodel were damaged when they came in.Special order door came in damaged again “nothing we can do to get it to you faster”. All the Managers are useless that I have dealt with.Will go to Lowe’s for all needs going forward.
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January 2024 by Bob R.
I find that this HD in Somerset has a higher level of experienced staff. And if they cannot answer your question they will steer you to someone who can. Just seems they take that extra step to assist you. Much better than others in the area. I prefer the smaller family owned businesses but unfortunately they're slowly disappearing.
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December 2023 by Mary Sears
Minimal customer service skills. Still waiting for Cindy to come back from her lunch break 45 minutes later. The one person who tried to help me told me they don't take doors off refrigerators to get them in the house. Okay, then I will go spend my money with Lowes or Best Buy who will take doors off to deliver my product.
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November 2023 by Andrew Bissinger
Had the pleasure today of having a young lady named Julia check me out at the Somerset Home Depot. She also helped me set up my phone so I could use My Veterans discount. Thank you Julia
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October 2023 by Katie D.
I just bought a house and this is the closest Home Depot so I've been here a lot. I find most of the staff to be extremely helpful. They helped me figure out what I needed to build a garden bed. Bought my weed wacker and my grill here. Staff is always very friendly here. Very helpful in the paint section too.
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September 2023 by Lori Soares
Love home depots variety in all products. The problem I almost always have is getting someone to help me find particular items. They seem to be hiding.
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September 2023 by brian stec (bstec1980)
Over the past year this home Depot has suffered from logistical supply chain issues. I went for to this home Depot for 6 items yesterday. 5 of the six items they were out of and the 6th item I had was told I had to wait 2 hours for them to get down, cause their lift truck operator doesn't come in till 10 am. Seems like the store manager should be able to drive all lifts so that stuff that is up high can always be obtained for purchase, but this was not the case as this particular store manager doesn't have his lift license... Also this store can never find my purchases in their system for returns... The people at the pro desk, plumbing and paint, have worked there a long time and are diligent workers, this particular stores's saving grace.
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September 2023 by James Bennett
Worst Home Depot for any handicapped person needing parking, electric carts, then once inside after walking to exit to get electric wheelchairs to enter store by entrance. Once inside having to traverse around pallets piled with items too high for person in chair to see, handle. Then trying to negotiate isles is impossible either VT store closing rows or goods in way. When checking out, always self check out, no offer to accommodate loading into car. 3 or 4 salespeople talking at exit. Other Home Depots little better.
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September 2023 by David Oliver
Very poor customer service from the Manager of the return department on this day 8/27/23 at 1:30 on this Sunday I went to return a drill that was not opened . I purchased it on the Saturday the day before . Upon entering this home Depot the return department is not mocked off so I missed the entrance I seen an exit sign upon seeing this sign I realized I must have missed the entrance and turned back. Now mind you I'm doing this all in front of the workers that are standing right there at The door they see me come in But for some reason this manager with a super inflated head loves her position of corporate power decided to take it upon herself to call to see if I took this drill that is in a locked case from in the store another words she was calling me a thief to my face and it's against my religion to steal it's also against my religion to be gay but I believe one of us was guilty of that but back to the receipt I had and the box unopened she was stating she was doing her job and I told her she was going above and beyond to make my day longer she was using her power of manager to call the camera guy cuz my receipt and the box should be all that she needs to complete the return the box has a serial number same ones on the receipt this lgbtq manager needs to have her customer service browser updated she looked miserable and lonely and relished her corporate authority acting like she owns the store I pray to my God which is Jesus's father Yahweh through Jesus she gets replaced she's such a joke. And I could tell people were pressured to interact with her because upon appearance nobody would want to willingly. she was dead inside and wanted to spread her negativity. Not one of my Gods people
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August 2023 by Stephen Blakely
I have spent over 15,000$ in the last 5 years here. Recently bought a washer and dryer. They arrived missing the leveling legs on pedestools. The installers also damaged alot of our floors. Home Depot has a 48 hour return policy. All the issues were reported in the first 10 minutes. Each time I have called to rectify the issue I am transferred from one person to the next. The fill in manager Mike was nice but never followed thru. Now each time I call I am put thru to voicemail and ignored. Complete disregard. Attached you will see photos of the units without legs attached and damage done to floors etc. avoid Home Depot. The installers did not install properly, nothing was leveled since no legs, nothing was tested to work etc. The fact they wont even discuss over the phone is saddening.
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August 2023 by John M
Mike, the manager helped me with a few hundred pounds of materials that I needed for my yard work, and then had someone load it into my SUV for me.Later on I noticed the yard people were less then helpful.