Horner Millwork

Building Materials
Hours: Horner Millwork is a reputable and high-quality business that provides a range of products and services. Their doors are known for their great quality and reasonable prices, earning a 5/5 rating. However, some customers have experienced issues with sliding doors from United, which were reported to be of poor quality, not opening and closing smoothly, and having problems with the locks and screens. The business has also faced some customer service challenges, with one customer reporting that their order came in the wrong orientation and their attempts to address the issue were unsuccessful, resulting in a 2.5/5 rating for customer service. Despite these challenges, Horner Millwork has received positive feedback from other customers. One customer, who had spoken to several designers at other companies, was impressed by the breadth of knowledge and design expertise of Mike Sollecito, a designer at Horner Millwork. The customer noted that Mike's significant experience helped them avoid mistakes and save money by translating their ideas into the appropriate product line. Another customer, who worked with Deb at the Southboro location, had a positive experience with the custom French doors they ordered, praising Deb's knowledge, communication, and problem-solving skills in resolving a defect on one of the doors. The ESHI Builders team also expressed their appreciation for the Horner Millwork team, particularly the cabinetry department led by Mike Sollecito, who they described as attentive to detail and a great communicator, with the designs they create being well-received by their clients.

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1. Somerset, Massachusetts