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November 2023 by Evelyn
My experience was wonderful at Somerset Ridge!! Very thankful for Amy Lawrence and social worker Linda for taking care of me from the beginning. I will never forget the above and beyond that both of you went for me! Kudos to Amy and Linda! Wonderful ladies with a heart of gold♥️ Love Evelyn XOXO
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August 2023 by Amanda Pre
Owen and Kim were both extremely helpful with what I needed! Great establishment
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August 2023 by Will Iam
Do not bring your loved ones here. They are understaffed. They are horrible communicators. Your loved ones will end up with bed sores and other medical conditions. All seem to be not a problem with other places. A few months back my mom was there. She had constant medical issues and lack of care it was ridiculous. In and out of the hospital but yet when she was in the hospital she do great. Go back to the somerset Ridge and have more Medical issues. Couple of the CNAs are fantastic. But Administration head of Nursing and those kinds of positions, they are either overwhelmed or simply don't like their job. I would not ever put any family member there again not even for Rehab
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August 2023 by Simcha Dubinsky
This is a very impressive facility. Its clean, the staff are friendly and attentive. I would definitely recommend to family and friends.
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July 2023 by Ekim W
Do not bring your loved ones here. They are understaffed. They are horrible communicators. Your loved ones will end up with bed sores and other medical conditions. All seem to be not a problem with other places. A few months back my mom was there. She had constant medical issues and lack of care it was ridiculous. In and out of the hospital but yet when she was in the hospital she do great. Go back to the somerset Ridge and have more Medical issues. Couple of the CNAs are fantastic. But Administration head of Nursing and those kinds of positions, they are either overwhelmed or simply don't like their job. I would not ever put any family member there again not even for Rehab
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July 2023 by Kerry Horan
Amy Lawrence, the business office manager, at Somerset Ridge is by far top tier. I met Amy over at Tremont Nursing Center back in October of 2022, and she single handedly guided me through the process of getting my mom the full-time care she needed. She walked my mom through the initial stages of the facility and took her on as if she was her mom. After Amy moved to Somerset Ridge, she was actually able to get my mom moved over the sister facillity at Sara Brayton in Fall River. I moved my mom because I she was so blessed to have Amy in her life that I wanted to move where she would be under her wing. Again, she guided the move and the process seamlessly. She is one of the most caring people when it comes to elder services. You hear a lot of stories about nursing facilities, but as long as you have Amy, you never have to worry about a thing, and your loved one will be watched and cared for like you can only hope and pray for. Forever grateful to Amy and the staff over at Somerset Ridge and Sara Brayton.
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May 2023 by Gerline Cinelus
I Am a new staff at Somerset Ridge Center and I love it there. Everyone I met was very nice. The staffs are very nice and caring for the patients. I'm excited joining the team here.
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March 2023 by Gail Carey
My husband has been at this facility since January 2023, I must say the care that he receives from the nurses and aids are second to none! Yet, the most amazing experience was with Amy in the business office. Not only did she help me understand the process with mass health, but she also helped me gather information and personally sent it to mass health for me. She works wonderfully with my case worker at masshealth, and together, they made it possible for my husband to continue his stay at Somerset Ridge! Thanks, Amy, for having a wonderful heart ❤️ your truly a dedicated employee!
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March 2023 by Lauren pimentel
With the new company and new management team entering the facility, you can feel the difference! It is like a breath of fresh air! The team is coming together to make a difference with each and every resident who enters the doors, either for short-term or to make this their permanent home.
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March 2023 by Doris Feigo
As a patient of this facility, I am extremely upset with the care. First off i am at their mercy because I am on rehab and cannot walk. On this morning, I had my light on for over 20 min to use the bed pan. Lucky I have long arms to reach the pan. I managed to put it in place only to wait a half hour to be taken off. I would love to discuss it with management once I am discharged. Things I have seen have been unacceptable. If I could give minus rating it would be -10 still waiting for a pain pill I asked for 3 times in an hour. Still waiting on my morning pills. Suppose to get my cardiac me8 by 8:30. Here It is 9:30 and still no pills. This staff is dangerous and someone will be seriously harmed if not worse
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March 2023 by Raymond Landry
My brother has been a resident since June 2022. It has been a very busy / confusing/ situation as I have never had family member in this situation. It has been difficult, but Somerset Ridge is handling things well. They have worked hard and have helped me to get to this point where things are starting to calm down for me. Thank you Amy Lawrence for your expertise. You are great! I Elaine Landry appreciate all she has done. She is very responsible and caring.
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March 2023 by Angela Harris
I would just like to take a moment to give credit where it’s due. My aunt has been a resident for there for a few years now, in the past maybe three to four months nobody has been able to assist my family with filling out her Massheath application the way the Business Office Manager Amy has helped us. Not only did she assist us with the paperwork, she did it with a positive attitude, she’s extremely knowledgeable and took great pride in helping us. She’s a warm and caring young woman. She is a great addition to your team.Keep up the great work Somerset Ridge Center!Another Happy Family Member!
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March 2023 by Chuck Thibault
This was one of my selections because of they're higher rating the most of others. Now that I'm here the ratings should be lower. Housekeeping isn't desirable. Some of the attendants are terrible and some don't even know what I'm here for. I spoke with the administration but he looks to be no more then 25 and could care less
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March 2023 by Paul Baptista
My Sister was transferred to Somerset Ridge for Rehab. Great welcome and I was well informed of what was needed and what she is going to be receiving for her health and quick recovery
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December 2022 by Zachary Foulk
My grandfather hasn’t had his pain meds in over 13 hours when he’s supposed to get his meds every 4 hours also not bringing his food after waiting hours after everyone else
