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December 2021 by Kristen Glover Gallucci
I’ve been on hold for 30 minutes.. I , my whole family have been using this Walgreens for over 10 years .. this pharmacy has gone down hill so bad .. customer service is absolutely horrible, when you even get it .. I’ve been calling since 8 pm it’s now 9:45 pm and still unable to speak to anyone.. picked up a script last month for my son , the tech was extremely unfriendly, it’s a shame this used to be such a great pharmacy, the pharmacists that actually cared about their patients have all left , horrible pharmacy..
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December 2021 by Jay P.
Hate this chain. Pricier then my beloved Riteaid. Usually has nothing I'm looking for,and if they do I question whether I should pay the 30% premium. The staff, though some seem very nice. The staff and store attitude in general seems like they are doing you a favor just dealing with us. Up nose attitude like their better then you. Store seems setup like a Macy's cosmetics counter. If I could get around, you'd never see me in this store. Probably overstating because I miss Rite aid. It's /23/21 and I've had to walk out again before I snap. It's easier to go without me scripts, then raise my sander over a piss poor store like this. Third time. Walked out with nothing. The wait in the Dr's office is shorter. Friggin makes me nuts.
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December 2021 by Tiffany AR
Horrible. Down to the policy’s and even the incompetent staff. Not just one things has made them this hated. Over and over again this Walgreens keep there awful record. Between my children spouse and my own prescriptions. Somerset should have a better place to be able to get medicine besides this joke of a pharmacy.
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October 2021 by Frank F.
the pharmacy here is so bad. The window is never open. They gave me the wrong script. I waited on the phone for 20 minutes on hold, then someone answered and hung up on me. Then I was forced to wait on hold again for another 15 minutes and ended up just hanging up because it said two callers were ahead of me the whole time and I had wasted 40 minutes. That's not even counting the 25 minutes I spent waiting in line to get the WRONG script.
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October 2020 by Samantha S.
I mean it's a Walgreens and it's a bit more pricey that cvs but this store in Somerset in particular has a very limited selection of beauty/ hair(color selection is the worst,better selection at a darn Shaw's!-and I'm not a big Shaw's fan either lol) pharmacy is always super slow I just miss rite aide, better store, even though it was a chain it had more of that towny feel and vibe that the bigger chains like cvs and Walgreens.... I do prefer cvs much more than this store though.
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July 2020 by Lara K. Donovan
The staff is very helpful.
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April 2020 by Tony S.
They hire young d*** kids at this location in Somerset. Employees always talking to each other while cashing out customers, therefore, they never pay attention to me or to any customer in front of them, who has questions. Every time I ask a question they ask me to repeat it because they were too busy talking about social media to each other. ! I don't go to a Walgreens or any affiliated pharmacies anymore.
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October 2019 by Stephanie Benevides
Hire more pharmacists!!! The wait time for your prescriptions are horrible!
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June 2019 by Jaime D.
Hello. Since my last review service has not changed. I have moved all my prescriptions to CVS. Not only are they CHEAPER but I don't have to wait 20 minutes in line line at Walgreens. I was an original Walgreens customer before the merger. It's a sad day when a company doesn't care that people are taking their business elsewhere due to their poor practices. But I guess this is the new America. Very sad. But I am liking CVS and I encourage all Walgreens customers who share my frustration to check them out and switch if it works for you.
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February 2019 by Anna Albernaz
Can usually find what you're looking for. close to my home
