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March 2024 by Mary Anne
The worst employees ever I’ve seen. Very mean and unfriendly managers and sales associates. They have lack of respect for the customers. I will never go back. Please stay away from this place.
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February 2024 by Erwan Moec
Super affaires
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February 2024 by spomenka Stojicic
It's not cheap...but there are good things...
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December 2023 by koops
Showed up 25 minutes before close with my mother and doors were locked, store said open online. Another woman also showed up and said she had called earlier asking if they were still open and they had said yes. So why are the doors locked? Makes no sense. She had driven far to come and pick up an online order only to have a door at her face. They ignored us through the glass doors and when I had finally got someone’s attention, they told us through the window they were closed. 30 minute close before the time said is unfair and unprofessional. Woman who body languaged and mouthed it was also very rude in her way.
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October 2023 by Marcia Jackson
Helpful Staff. Easy Return Policy. Quality Clothing
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August 2023 by Susej jones
EXPENSIVE CLOTHES- BAGGY AND ILL FITTED..CLOTH IS GOOD BUT DECEPTIVE.....SIZING IS SO OFF..THE STORES ARE ALMOST EMPTY..ALL SALES BECAUSE THE TAILORING IS SO POORLY DONE...HAD TO RETURN SEVERAL ITEMS AS THEY HUNG HEAVY LIKE RUGS....looks great in ads-but poor-poor quality...
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August 2023 by sukriti agrawal
The variety is less but the cloth quality is good.The costs are way too high even after discount
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April 2023 by Jason Vaters
Friendly staff. Store is newer and well maintained.
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March 2023 by Emmanuel Londono
Clean, great staff, and very friendly. The majority of my clothes are from BR factory, and these folks are always happy to help.
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February 2023 by Chris G.
For some reason for me, banana republic medium is like custom fit for my body. Therefore for me personally I go to banana republic if I want some off the shelf clothing that is going to fit well. So if you're 5'9"- 5'10" weigh around 175 pounds and you don't wanna have to go customize clothing, give banana republic and their factory store try
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January 2023 by Om BOB
The woman in cashier should be fired. Working unfriendly and using the airpods during handling the customer. Not saying thank you and proper greeting to customer. We do really love banana republic but it got ruined by only the unfriendly employee.
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December 2022 by Samuel Hungsoo Kim
Quite a big shop with a lot of trendy stuffs
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November 2022 by Lauren T.
I went into see if i could make an exchange for a different size dress from an online order. They didn't have the size, so I opted to return. I wasn't able to find the receipt in my package so the cashier looked up my information and handed me a card for in store credit. After I asked why I was given in store credit instead of a refund, I was told it couldn't be undone & it was my fault for not having the receipt. I felt gaslit by two employees telling me this was my fault. They never asked if in-store credit was okay, and I could have gone home & made the return online to receive an actual refund. After being ganged up on, someone else came over and quickly was able to refund me (the very thing I was being told wasn't possible). I left apologizing, feeling confused why I was the one apologizing. I've worked in customer service for over a decade, and I know my request for a refund wasn't "crazy" yet I was made to feel like it was. I have never felt so turned off by a brand from a singular interaction.
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November 2022 by Abigail R.
Drive very far to get here only to be turned away in the freezing cold because they didn't update their online hours to 11 am open. I had a busy work day and set aside just enough time to be efficient with being there when they opened and they said that they just decided two weeks ago that they would open at 11 am instead of the online hours showing 10 am and even said their registers would not even allow them to login or do anything until 11 am. These hours were not displayed anywhere. Was also misled by staff that something was not in stock when it was after I double checked myself. No friendly welcoming or assistance when entering and shopping at this store and often the check-out counters are unattended or understaffed. The star is for the cleanliness of the location as did appear clean, including the dressing room. The location is pretty too, so just shop here without expecting any stellar customer service.
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October 2022 by John Ohrenberger
Okay selection. The staff is hit or miss. I feel awkward looking for clothes because of how the store is setup. Also not great for us chunky guys.
