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October 2023 by Moira C.
This place feels more like a scam operation. We placed an order and paid in full in August. The owner came back more than 2 months later and said that the manufacturer passed on a 20% price increase that I would have to pay or they would refund my money. The sales people felt badly about the situation, but the owner would not consider absorbing any of the increase as "he was already losing money on it". I contacted the manufacturer who said that was not the case and referred me to another store out of state. That store charged me the same price I had originally paid.
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August 2023 by Jorge Rivas
Unique styles of high quality furniture. The delivery service was also superb. I highly recommend it.
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May 2023 by Daniel Stoutenburgh
We have purchased several items from City Schemes and they have been enduring pieces in our home over many years of heavy use from our children. Our most recent purchase was a modular sofa and they gave us great support including delivery and installation.
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May 2023 by Martin Yang
Ruben at City Schemes is one of the most reasonable and trustworthy people I have ever encountered. We bought a house in Somerville in 2021. Most of our furniture came from City Schemes. Ruben offered me great advice in terms of what to buy and extremely reasonable prices for all furniture pieces. In my opinion, if you want to buy high end furniture with great prices and unparalleled customer service, Ruben and City Schemes are the way to go. Another thing from City Schemes that really surprised me was how great and professional their delivery service is. From my furniture purchase to delivery and installation, Ruben and City Schemes really offered a seamless experience with unmatched prices. Definitely recommend others to try!
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July 2022 by Karen Erwin
I had a very pleasant experience ordering my new end tables. I felt that the sales Representative was very helpful on assisting me with pick up and payment
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November 2021 by Mark Sabalauskas
Funky urban furniture, a good place to find options that will fit a smaller apartment.
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September 2021 by Peter Chiang
worst customer service ever. will never visit again
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August 2021 by junliu zhang
It was a bit of a wait due to the pandemic, but it’s worthy. Joanne was so patient and responsive to all the emails and phone calls. She went above and beyond to make sure we were satisfied.Great experience!!
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August 2021 by Lee Koehler
Have loved City Schemes since shopping in the Natick store in the 90's. Recently ordered a leather replacement on a floor sample Sedona chair I purchased a few years ago. Joanne was so great in tracking down the last one...sent me updates every step of the way.Went to get the new piece installed last week--the crew was out making a delivery--the manager at the store (and owner, as well) put the new seat on for us while we waited 20 minutes. Such great service; such great furniture. We will be back for sure!
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July 2021 by Cynthia Vallance
Super easy to work with Joanne at City Schemes. She was knowledgable, going above and beyond and always available to answer any questions during our engagement with her. While it took time to get our chairs, which was out of her control, they were worth the wait.
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July 2021 by benjamin baldwin
make up your mind if you want to sell a couch or not! waiting for my refund...
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June 2021 by Ben Baldwin
sold me a couch and then changed their mind after already charging my credit card? not to mention this was after the agreed upon delivery time. unprofessional.
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May 2021 by K Boie
Love it. Love it. Love it. What a fantastic experience from Joanne and the City Schemes team. Joanne helped coordinate all the pieces, special orders, timing and making sure delivery went smoothly. Where else can you get mid-century furniture delivered to NH with personalized service? Love it. Love it. Love it.
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March 2021 by Senait Abebe
This is the best furniture store ever! We would like to thank Ms. Joanne Murphy, Design Consultant very much. We purchased different pieces of furniture from there, and she gave us very helpful advice every time. The delivery services are also very professional and excellent! City Schemes the best place to find the best things!
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February 2021 by Tracey S.
Professional and friendly staff. Unique and beautiful pieces of furniture and decor. A wonderful experience from selecting our pieces to delivery. Highly recommend City Schemes Somerville!