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December 2023 by Briella L.
it was amazing bc these workers named Chris, Nick, and Matt were here but now they are YouTubers. I love them.
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October 2023 by Andrew B.
So I had several dealings with whom I presume was the Manager on Duty this evening. (She was a brunette white woman in her 20s, probably 5'6". I didn't get her name.) She really blew me away with her efficiency: in the span of 5 minutes that I was in the store, she supervised the self-checkout area, unlocked the customer service area and helped me return a Fedex package, removed several mis-scanned items from my cart, and found a lost credit card. All with a smile.
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August 2023 by Mary J.
Star Market advertises great prices, but it's a bait and switch. The coupons are digital, and if you don't remember, during the other activities during check out you don't get the price.Never going back there again. I think their business model is a hairs breath this side of bait and switch
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April 2023 by Talvin G.
Very dirty store. Their bathrooms are totally disgusting and have no soap in them. Management is very unprofessional and lazy. I can't tell you how many times I've picked up an item there and it's expired. One of them employees there even called another customer a weirdo to another employee based of what the person there was wearing. Used to work here so can speak on exp there's definitely a few rodents in the store management plays favorites with their full timers and spits in the faces of the part timers. They speak to you very rudely and will make you feel like your over reacting or that your causing the issue you speak up on. They don't rotate their groceries for the most part their produce is always on the floor just to be put on the shelf again, their breads and pastries are always torn open by rats. Every night there'd be a damaged food item in the back because they got to it. Management does nothing about this. And when a customer leaves milk in an aisle and it's past the refrigerate period they still put it back. Trust me your doing your self and community a favor don't shop there the one in Porter square is better.
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February 2023 by Vincent L.
This Star Market looks quite a bit older and feels slightly more compact than most supermarkets in the region, but it still has mostly everything you'd expect of a Shaw's or Star outlet here in New England - or an Albertson's or Safeway in the West Coast (they share the same owner and even the same labels and signage on the shelves). Think produce, refrigerated meats and seafood, dairy, frozen items, and all the usual aisles of packaged items in the middle.It's located in the middle of a dense residential area on the Cambridge/Somerville border and is a decent go-to for everyday needs. There's a parking lot that's decently sized relative to the store's footprint. Especially helpful was one gentleman who appeared to shopping for his own needs on his own time, but was very, very knowledgeable about the store and very outgoing to see if I needed help - as if he were an off-duty employee.
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January 2023 by David G.
Hi I wanted to start market got punched by the deli guy call the cops they said I have to go to the court which I'm going to do and now since I go in there did threaten and harassing me
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December 2022 by Samuel Klein
Often doesn't work. The 24-hr Stars are more likely to have one that does
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May 2020 by Adriane B.
Although this store is more pleasant than the Star at Porter Square, it has a poor selection of meat, terrible produce most of which is inedible, and the same high prices Star is renown for. The last time I went two employees were actually engaged in a shouting match with one another over some store policy. Couldn't wait to get out of there. But the baggers are very pleasant, so I will give them that.
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September 2019 by Kiki C.
This place is disgusting. It's close to my house which is why I've given it multiple chances. When you first walk in, there's an overwhelming 'fishy' and 'bad meat' smell. Hm, maybe this should have indicated the quality of the food... yet I persisted. I meandered over to the produce aisle and picked up some pre-chopped onions, peppers, and an avocado. The date on the onions and peppers said they were chopped the day before (in Burlington) but, okay, these things can't go bad that quickly.. right? I take them home and am really looking forward to trying out this new recipe. I open up the onion package and they're completely rotten. I'm talking like soggy... smell weird... in a weird liquid paste. They were supposed to be freshly cut. I throw them out, disheartened. Maybe this was just one instance of the produce being bad. I go to cut my avocado and I'm not kidding, it's black on the inside. What? I've never seen anything like this before. Now I'm thoroughly disgusted and figure that this rotten produce can't just be by chance. Maybe I'm just bad at picking fresh produce out at a store, however, a grocery store shouldn't have rotten produce on its shelves in the first place. This store is disgusting. Only go if you're looking for pre-packaged stuff that can't go bad. I don't trust anything that comes from here.
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February 2019 by Siwen M.
This is my all-time favorite grocery place. It's so convenient! The only 24-hour super market around. I like their salad and warm food bar. There are a lot of options including fried chicken, fish, beef and even seafood!
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February 2019 by Mike K.
I hate this store. I live one street over so it's a 3 minute walk for me but it's still not worth it. Why? 1. It is always understaffed. There are often 10+ lines for the one checkout that's open 2. Often under stocked 3. The stock range is awful 4. The price is not competitive 5. The "loyalty program" ("just4u") is the most illogical thing. I have to login to an app, "choose" from lists of 100s of offers to get discounts. Does star market seriously think I'm going to spend all this time picking these offers out? All it does is disincent me to go to the stores because I just feel like I'm being cheated of good prices because I don't have a half hour to spare messing round on my phone Also - inexplicably - there's another star market hats much better just a few minutes walk away. Anyway - don't bother. Go to market basket.
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February 2019 by Stefan A.
I'm a regular customer here but only because it's right next to my house. The service is poor and the policies are unclear and seem subject to the whim of the staff on shift. For example, a month ago I able to exchange a bill for $10 in quarters. Two weeks ago I was told that they could now only exchange $3 in quarters. Today I was told that they are unable to exchange cash for quarters. What is the official policy? Or does it change weekly?
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January 2019 by J P.
We call this the Dark Star. I lived next door to it twenty years ago just as the neighborhood was starting to turn into a pricey price party. But the Dark Star doesn't change; it has remained almost unchanged over those twenty years. Even a good number of the employees are still there. And they haven't aged. It's eerie. I've always found it adequate, but since the place is always nearly deserted (whose cars are those in the parking lot then?), I can get in and out pretty quickly. If a line forms, another cashier pops in and takes up the slack. It's small, you're in, you're out. The produce is feh, the specialty foods are interesting and good, and the rest of it is your standard fare, but much better than elbowing people at the surrounding markets, cheap or not. BUT IT'S THE CHARACTER. IT IS THE D A R K S T A R. ...because, it's poorly lit.
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October 2018 by Nikolai M.
If you don't mind overpaying for expired groceries, that's the place to go. It's always empty, which adds to the whole surreal experience.
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June 2018 by Cindy H.
Although this Star Market is convenient, right near the T and bus stops, and open 24/7, it's horrifying. - The prices are extremely high, sales don't offset this - I've found tons of expired food here before, so remember to check the dates - I've been rung up for food of the persons behind me, notified the cashiers, and then they still didn't it off until I asked them to - Cashiers won't hesitate to close their lanes in your face - It always takes long to check out regardless of how empty the store is - Try to avoid using the restroom because it's usually a mess
