CVS offers a consistently positive experience for its customers, highlighted by exceptional service from a friendly and observant staff. Many reviews commend the employees for their professionalism, quick assistance, and willingness to go above and beyond. Notable team members like Madeline, Alexander, and Katherine have been recognized for their helpfulness, whether it's applying coupons, answering questions about prescriptions, or assisting in locating items within the store. Customers appreciate the pharmacy workers for their thoroughness and the front-end staff for being reliable and supportive. The store's atmosphere is welcoming, making visits enjoyable, and the staff's strong teamwork and dedication to patient care stand out. While some mention that CVS might not always be the cheapest option, the convenience of 24-hour service and ongoing sales discounts make it a preferred choice among local shoppers. Overall, this CVS location is regarded as one of the best, and the team is encouraged to continue their hard work and commitment to customer satisfaction.
Always impossible to get my meds, the internal system is horrible. The pharmacists are perfectly good but CVS’s online system really needs some fixing, as every time there is an issue at this CVS.
December 2025
Love CVS Davis Square, Somerville, MA! The staff is great, the GM is fantastic, always helpful, no matter how busy he is. Pratibha is my favorite employee. Always goes out of her way to help.
August 2025
Natalie was super helpful suggesting makeup products!