CVS

Pharmacies
Hours: This CVS location in Somerville provides standard pharmacy and convenience services, including prescription refills, vaccinations, and personal care items. The store is generally functional for basic needs, though some customers note it is not a special destination. Service experiences vary significantly among staff members. While some employees are described as reasonably helpful, friendly, and polite, others appear harried or less engaged, with reports of insufficient assistance in finding products. A specific, highly praised employee demonstrated exceptional customer service, leadership, and dedication in helping a customer. Operational challenges are noted. Many products are locked in cases, requiring staff assistance and sometimes leading to waits of 5-10 minutes due to apparent understaffing. Pharmacy hours have recently been reduced, causing inconvenience for prescription pickup. A major point of frustration is the poor cellular signal inside the store and the absence of customer Wi-Fi, which prevents shoppers from accessing the CVS app to check deals and coupons.

• 0.52 miles

  

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1. Somerville, Massachusetts