DHL Express ServicePoint
Shipping CentersHours:
162 Broadway, Somerville MA 02145 Hours
About DHL Express ServicePoint
The DHL Express ServicePoint in Somerville provides international and next day shipping services. The staff is noted as friendly, helpful, kind, professional, and knowledgeable. One specific staff member is consistently praised for fantastic and wonderful service, with a willingness to assist beyond standard duties, such as helping tape a package for another carrier, taking passport photos, and finding cost-effective shipping methods. Customers report great service and a very great location, with one stating their international package arrived safely in four days. The experience is described as exceedingly rare in the shipping industry, leading to strong recommendations and a preference for this location despite other options being closer.
Most Recent Reviews
January 2026
I am so impressed with the service that I received at this DHL Express Service Point in Somerville. Nikhil was efficient and clearly extremely experienced. Thank you!
January 2026
Nikhil at Somerville DHL is one of the friendliest people I’ve ever met. He very kindly helped me tape up and address a heavy package even though it was meant for another carrier and very efficiently and professionally took my passport photos. You can get a booklet of 2 passport photos sized perfectly for the DS 82 form...
read full commentNovember 2025
The service was great! Nikhil is amazing and super helpful; he goes above and beyond.
More Comments(107)
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