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April 2020 by Dean Brunel
It's a community Bank. The people working there are extremely polite and understanding. We help you from the very beginning of a project to the end. It's wonderful to get to know people on a one-to-one basis and even better when they help you to accomplish financial goals. Excellent place.
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February 2019 by Alec Silva
Benjamin has been extremely helpful even just over the phone. You can tell he knows what he is doing!
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August 2018 by Trisha Chinski
We have had nothing but great service here! Tianna helped us with some complicated issues. Satisfied customer!
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November 2017 by Christine Masiello
I use their ATM at the Highland Ave., Somerville location. 8 out of 10 times I go there the ATM is out of service. It's very frustrating and not good business in my opinion.
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January 2017 by Erin Ellingwood
Bank local! I switched to ECSB from BoA over seven years ago and it was the best decision I could have made. They might not have ATMs everywhere, but they have checking accounts that don't charge you fees for using ATMs at other banks AND they reimburse you any ATM fees those banks charge you! Mobile deposit through their app makes deposits easy, and online account management that offers bill pay, money transfer, and e-statements means you get same features as the big banks with much better, friendlier, LOCAL customer service.
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January 2011 by Bob Donahue
ATM is serviced at inconvenient times.
