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November 2023 by Cassandra Thayer
By far, the best moving experience of my life. Moving can be stressful but Gentle Giant made it easy! The entire process from estimate to completion was handled with the utmost professionalism. A big shout out to the amazing giants who moved me- Lukas, Richard and Eddie. They were efficient, kind and all around great guys.Thank you Gentle Giant. I am happily settling into my new home.
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October 2023 by Erin Donohue
This was our second move with Gentle Giant and they were fabulous both times. This most recent move was local to the greater Boston area and we had Gentle Giant pack as well as move. Everything was so smooth. A coordinator called the day before to align on the plan and make sure the movers arrived with enough packing material. The crew packed and wrapped our furniture in one day and then moved it all on the second day. They showed up on time, were professional and friendly, carefully cared for our belongings, and worked quickly and efficiently with great communication throughout. The crew all got along with each other and it was clear they all had been trained well. When we asked the guys to move a few items to different locations than the initial placement in the new house, they did so happily and without complaint. I would really recommend Gentle Giant. Hopefully we do not have to move again anytime soon but whenever we do, we will certainly hire Gentle Giant.
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October 2023 by Andrea Shapiro
I'm always amazed at how Gentle Giant consistently hires the nicest, most service-oriented movers, staff, and managers around.We needed a large clothing donation bin moved quickly, and Gentle Giant scheduled us quickly and with such care. The movers were wonderful - including moving the bin out safely and efficiently, patiently dealing with Boston traffic and a last-minute change of the drop-off location.We are deeply grateful for Gentle Giant's partnership and commitment to our community - they have donated services many times over the past 18 years and every time, they've handled our move professionally and with so much compassion.
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October 2023 by David St. John
It would be impossible to exaggerate how fabulous Gentle Giant was in my move from California to Richmond. They were meticulous in packing all of my things from the household and not only were the items packed carefully, each box received its own bar code. I was amazed how conscientious and thoughtful the Gentle Giant employees were in the handling of the largest to the smallest of items. Today, the delivery could not have gone more smoothly. All of the boxes were careful taken to the rooms I requested with the same care the were loaded. Let me urge you consider Gentle Giant. All of my friends have nightmare stories of moving. Not here.Every member of Gentle Giant was respectful and thoughtful. What an incredibly good experience.
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October 2023 by Peter Rhein
Our 5th move with Gentle Giant was effortless. The care the crew and the move coordinator gave us was superior. We look forward to our next move and highly recommend the Gentle Giant.
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September 2023 by Talia Rozenbaum
Gentle Giant Moving Company was amazing to work with. They were very honest from the get beginning and very communicative throughout the whole process. On moving day the movers were very kind and efficient and made sure we checked several times to make sure everything was there. 10/10 would recommend, they made moving in Boston on September 1st super smooth!!
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September 2023 by Alan Bingham
Without any hesitation whatsoever I can personally attest to the thorough professional job in moving us from the US to the UK that Gentle Giant and this team executed. On time, worked continually, nothing was too much trouble and they were careful and conscientious. When you move and you entrust your life valuables to anyone it is always a professional, reliable service you need. This team and Gentle Giant delivered. Totally recommend. There is no substitute for quality!
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September 2023 by Katie Beck
I had an awesome experience with Gentle Giant. The moving teams I interacted with were extremely kind and efficient and so helpful. Everything made it to my new place in perfect condition and everything went smoothly despite the typical chaos of moving season in Boston. I cannot recommend them enough.
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September 2023 by Kathryn Schultz
From first phone call I was reassured and knew this highly recommended company would take care of every aspect of my move. I hadn’t moved in over 30 yrs and was quite anxious until I spoke with Jason. It seemed as if he assumed all the responsibilities for everything and I stopped worrying. Andrea called before the actual date and was so thoughtful and kind I knew it would go well. And then my team! Matt seemed as if were a son who had brought grandsons to take care of everything for grandma. They were meticulous and careful with everything, checking repeatedly if I was ok with placement of items. They were super speedy , but despite super hot day showed no fatigue or stress. An absolutely fantastic experience. I’m so grateful and appreciative and will never stop praising Gentle Giant.
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September 2023 by Scott Glickman
Thank you Gentle Giant! Moving into the North End in Boston on the busiest day of the year is challenging to say the least, but Gentle Giant made it look easy! We had one team moving us out of an apartment and another team moving us in the following day, and each were equally professional and efficient. They also estimated $350 for parking permits, but when they found out that streets were already reserved for moving, they removed them from our final invoice, making the final total less than the estimate. Great to work with and will be calling them on our next move!
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August 2023 by Colleen Shields
Once again, Gentle Giant’s team did an outstanding job! I am so impressed by their professionalism, hard work and incredible motivation to make my moving experience as easy, comfortable and stress-free as possible! Luke, Jack and Dorin were outstanding! Thank you again for all the hard work you accomplished with such an industrious and pleasant demeanor! I am definitely recommending Gentle Giant to all my friends and family for any and all their moving needs!Thanks again,Colleen Shields
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August 2023 by Jonathan H.
I Drove 100 miles and was on time, Gentle Giant changed the window of showing up from 2 to 4 hours and then couldn't say when they would be there. Meanwhile drastically over-charged, wanted two guys and they insisted on 3 guys and a truck no matter how many times we explained it was a few pieces to another room on same floor. They certainly don't care about small community business. Another too big and unresponsive company for personal service. Fun, moving is just personal business. Find someone else for small jobs!
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August 2023 by Stephanie P.
If you are moving do not use anyone other than gentle giant moving company! Jim Chidiac is an angel. He will be flexible supportive and thorough at a stressful time in Your life.
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August 2023 by Jackie Mandel
Gentle giant is a perfect 10! It is because of this moving company that our move was seamless. They are organized, professional, and helpful. We did an international move. The photos are the delivery of our shipment, but the entire process from beginning to end with seamless.
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August 2023 by Adrian Stevens
This is the second time that we have used Gentle Giant Moving Company.When you are considering a move - it's really all about who is going to safely transport your treasured possessions from point A to point B!While there were cheaper options Gentle Giants hires individuals who genuinely care about the work that they do.Any small issues were immediately sorted and it's why we work with them - their packers and unpackers view your things as if they were their own and are also very respectful of their surroundings - your home!I could say more - but you do pay for what you get and with Gentle Giants none of the work is subcontracted or "trunked" through various no name vendors that you may not know about until your goods arrive with an issue. From the moment your belongings are picked up they remain in the Gentle Giant care until delivered.5 stars yes - but it's also the fact that they have an ethos of partnership and customer service.No one likes moving (or rarely!) - all I would say is that we made our life easier by working with Gentle Giant - they take the stress out of the moment ...... and that has got to be worth something!I could say more but this is one of the best companies working in this industry. I have used other companies (a huge one beginning with A and ending in D......and they were hugely disappointing from start to finish!)They are unlikely to be the cheapest but definitely the best value and the least stressful - in a time of great change in one's life that has to be worth something.Thanks.