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September 2024 by Danny
Mike and his team are the best of the best. Their price was very competitive with other bids, so if I were you, I would not even shop around. The job was completed to perfection, and it was a big job with a lot of complications. Mike was unbelievably flexible and helpful. It was like working with a family member. I had every confidence that he used the same care that would be used if it were his own home. The crew were always friendly and polite, and they left the site in great condition. I've done quite a bit of renovation-type work and this was by far the best experience I've ever had.
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February 2023 by Julia Class
My husband and I engaged Mike and ICS for a complete exterior remodel on our duplex in Cambridge, which included (i) installing James Hardie siding and Azek trim, (ii) rebuilding our rotten back porch with composite decking and railings, (iii) installing roofing shingles on the mansard portion of our roof, (iv) removing insulation in our attic that had previously been improperly installed between the rafters by a prior owner, (v) installing new front and back doors, and (vi) installing new interior trim around the front and back door. We are so pleased with the final result and would definitely recommend ICS to anyone in the Cambridge/Somerville area looking for an exterior renovation/siding contractor.Given the high demand for siding contractors, we were worried that the project wouldn't be able to commence until well into the Summer of 2023, but Mike was able to fit in our project for the end of November 2022, which was great. Mike served as our primary point of contact and was communicative, easy-going and a pleasure to work with. He demonstrated a high level of expertise, as did his lead contractor on the project, and both were helpful in offering design suggestions for the back deck and trim. Even working through the cold months of November and December, the crew was on site nearly every day promptly at 8am (even the pretty cold days where we didn't expect them) and Mike was great about letting us know if they weren't coming. Mike and his crew were also very professional, even when dealing with some cranky neighbors, and took care to keep the worksite clean and as unobtrusive as possible for us and the neighbors.We ended up adding on the interior trim install to the project (which had to be re-installed as a result of replacing the front and back door that we were previously planning to do ourselves) and Mike and his crew were super easy going about the change order and didn't overcharge us.We appreciated that Mike and his team had ample experience in Cambridge. During our initial meeting with Mike to discuss the project and obtain a quote, he provided us with a long list of properties where they had installed Hardie siding denoting the color, which was very helpful and reflected that ICS stood behind its work.Thank you ICS for making our home look so beautiful!
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February 2023 by Christopher Vilandre
We have used ICS for several exterior projects at 2 different properties. Both times our siding turned out awesome and all of the issues we had with our old siding and window materials were remedied. No more leaks!
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January 2023 by Evelyn Rosenthal
Mike and his crew at ICS did an excellent job on a really big job: siding our 6-unit house with Hardie board, installing and framing new windows and doors, painting, gutters, and more. They were very responsive and professional throughout, taking care of every detail in a timely way. We received so many compliments on the house while they were working on it and afterward, and a number of people contacted them for estimates after seeing our place. All that, and nice guys, too!
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December 2021 by Peter Henri Dragonas MD
When you want the best of engineer trained owners and best of current market product, there is no other choice. Well trained craft persons, kind & clean. New roof +++. When they leave you House smiles and the value increases.
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April 2021 by Amanda S.
The entire process was excellent. We wanted to replace our existing siding with durable hardi board while maintaining some of the charm of our Victorian-style 100 year old home. ICS did a great job and the final product looks amazing. The staff (Mike, Nick and Nora) are professional and responsive. The pricing was competitive with other quotes we received and there were no surprises from initial quote to final cost. Highly recommend!
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April 2021 by Andrew Y.
The team at ICS was great to work with. They were responsive, set clear expectations, and completed the work efficiently and to perfection.
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April 2021 by Jon L.
It went extremely well. The work didn't start on time but because our end got screwed up by lockdown stuff. They were understanding and worked with us. Once the work started it went fast. The whole team from the guys pulling boards off the house to the people in the office were friendly and communicative. We didn't have a lot of mid-project changes or challenges, but what we did was worked through and everything came out to our satisfaction. The house has received many compliments. We'd definitely work with ICS again.
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April 2021 by Kelly F.
Incredible. From start to finish - impeccable, organized and high quality work. They said what they would do and did what they said. Amazing.
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December 2020 by A M.
ICS did an outstanding job installing replacement siding on my house in 2018. Emanuel provided plenty of information and clarified every detail to set expectations and ensure an accurate estimate. Nick, the project manager, was attentive throughout the entire project, and easy to contact. He answered every question and came by as needed to check progress. His communication and attitude were excellent and he was a pleasure to deal with. All team members who installed the siding were friendly and great at what they did, and also helpfully answered my questions and let me know when anything needed my attention. When weather got in the way that winter, good communication kept the ball rolling. I really appreciate the way ICS handled my project and hope to deal with them again.
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December 2019 by Ella S.
I've never been so happy with a vendor. They are outstanding across the board: quality, service, culture. Thank you to the whole team.
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September 2019 by Peter Henri Dragonas, M. D.
I meet with Emanuel C. tomorrow to review a very difficult. & challenging church roof problem.I love the way they do business. Very much to the point. The two owners have an engineering degree from the same local _______Institute of Technology. It shows in how they approach every project as special & unique. Elizabeth, the Coordinator answers the phone and is also very savvy and accommodsting. Could they WANT to take your project, second guessing them is unnecessary. Just, relax and be kind and accommodating to their work force. We provided beverages and snacks to the crew members. They bring all their own innl preparation for all their employees needs.
********** 10 STAR COMPANY. Be prepared to honor your financial agreement. Their product and results are warranted. Bonus is their clean up ethic. They will put a smile on the results so you feel secure and validated.
