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December 2023 by Alexander
Jennifer is absolutely wonderful and so helpful. Couldnt reccomend this outlet and the service more!
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December 2023 by Mansi Thakrar
Worked with Paul for getting silver jewelry for Dhanteras. Had an amazing experience! Paul was very helpful and patient, ended up getting 2 beautiful pieces under my budget
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December 2023 by Meghan Umbrello
We had a wonderful experience today with Anthony! He was so helpful, informative and patient. He showed us a handful or options for a wedding band that could work with my custom ring! He was kind and never pressured us. We ended up leaving with a great experience and the perfect band. Thank you to all!
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September 2023 by Andrea Lemes
Bought my wedding band and my spouse's wedding band there. Everyone is very nice and always shows all your options. With the exception of one of the sales reps, all of them were awesome and attentive. Jen is the best.
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August 2023 by SARAH COHEN
I went to the store to get my ring repaired. Jen, Paul, and Debbie were extremely helpful, and went above and beyond, which made a stressful situation, much better! Thank you for an amazing experience! I’ll be back!!!Sarah
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July 2023 by Shawn Hawkins
I am giving Anthony John, Deborah Ntapalis, and Grace Krupa all 5 stars for Excellent and wonderful customer service. Yesterday my we all went there, my nephew was looking for a ring. I got say the vibes and the way they treated us was like royalty. Even though I didn't purchase anything, Anthony was so kind and did excellent customer service for my mom. He cleaned her wedding band and Deborah was offering to give kid an extra Cellphone if it fitted her phone. Definitely say I recommend this store if you are planning to buy or just browse. All the employees who work there are so chill and cool. I will be returning when I decide to buy.Shawn
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July 2023 by Valerie LeBrun
My wife and I don’t shop anywhere else! Debbie, Jen, and Paul are the best!!!! They always suggest the perfect item and we get the best customer service!!! We have had nothing but great experiences at this location! They are always out 1st stop when shopping for Holiday, Birthday, or Anniversary gifts!!!
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July 2023 by Marie Williams
I recently shopped at Kay Jeweler's in Somerville, what a great experience I had! The employees were extremely nice and helpful!The floor manager took her time to show me different options, and helped me find exactly what I was looking for. I would definitely recommend this store to all my friends. It was truly a great experience!!!!!
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June 2023 by Mackenzie Riley
Purchased my wedding band here. Service was exceptional and they sized it perfectly. Jennifer was a pleasure to work with!
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June 2023 by Ari
Hakan aka Mr. Sparkle was an absolute delight. He helped me and my mom pick out a chain for her pendant. Very knowledgeable and so helpful.
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May 2023 by Syianne Albert
Mr. Sparkle ( Hakan) was absolutely amazing. He made my experience and my partners the best experience ever when it came to picking out our engagement rings and helping us find the perfect one. He took out the time to hear what we wanted and helped us both pick the best ring. I wouldn’t want my first experience with any other agent but him he was phenomenal. Thank you Kay’s jewelers ?
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May 2023 by Milan Basnet
Awesome service !! Debbie is the best!! Ask for her she is very knowledgeous and professional.
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May 2023 by Roxana Hernandez
Deb is an absolute pleasure to work with. She was extremely helpful and was able to guide me with my purchases. She is a “gem”!
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May 2023 by Michael Fedele
Absolutely very angry with Kay jewelers right now, they misquoted me on a few pieces of jewelry and then had me open up a Kay jewelers credit card to finance part of the payment, even tho I didn’t have to. Now the company that runs there credit cards is hitting me with fees and extra things, that I was promised a specific monthly payment and with no interest for a full year
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April 2023 by Mike Dolfi
Best staff, shopped in here once and this will be my forever Kay’s !!The staff is great, pricing is great and the location is even better, if you want a jewelers you can trust this location is the spot to be