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March 2024 by Matt Morris
Visitor from the UK. Went in to get some 511s, unfortunately there wasn't much in my size. However the super helpful Aileen guided me to the 514s which I'd never worn before, and I came away with 4 pairs of really well-fitting jeans for less than $200. Big ticks on all fronts!
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November 2023 by Grace Fu
Great store with Black Friday sales
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September 2023 by Nakia Chambers
Terrible customer service.
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July 2023 by Michael and Steve
Disintegrate store for all your Levi clothing. They always have some interesting clothes on sale.
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July 2023 by Evan Hackel
The store has not a single pair of jeans at this prices point. The manager refuse remove the misleading sign. Must think we are stupid.
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June 2023 by Sangima Rai
Fav place to buy my jeans
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May 2023 by Ellyn Webber
Google says they close at 9pm, verified 3 weeks ago. Currently closed even though it’s only 8pm.
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May 2023 by dana murray
They close whenever they feel like it. Today was the second time this week I tried to go after work. 30 min left but they turned me away.
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March 2023 by Simone
System was down so i was not able to order my jeans that i wanted. I called back the following day like they said to order my jeans on the phone... and the girl who worked on Monday morning 2/27/23 hung up on my face and turned off the phone for the entire day. I am calling back today and they are still not answering the phones. I'm really frustrated and wish they had better communication skills. They knew they were expecting a call from me!
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February 2023 by gypsy girl
I had to return some pants that my sister ordered online for my brother. I never buy anything online so I wasn't too sure how it would go. Walked in and walked out in a matter of less than 2 minutes was the best experience I had my whole life easy peasy. The kids in the store that worked there and waited on me were wonderful I wish I had caught the girls name I returned them at Assembly Row in Somerville
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December 2022 by Tracy K.
I wanted to take moment to compliment the staff at this store. I was there yesterday to take advantage of the buy one get one free on their jeans. Unfortunately, on one style, they didn't have my size in store. The young lady who waited on me took my order, I paid for it and she made arrangements to have the pants shipped directly to me. It was time consuming and a tad frustrating (for her,I'm sure), but she was able to complete the transaction and I'm very thankful for her going above and beyond for me at this very busy time of year! All while being pleasant and polite. It was a very pleasant experience.
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October 2022 by Ariel Kuo
Last Sunday when I went to the store, one of the shopkeepers was there, and she was dressed nicely in a trucker jacket, it definitely matches her style. I’d want to buy the jacket. She is incredibly nice and lovely. What matters most is how inexpensive the jacket’s pricing is. I only paid 29 dollars for the jacket which the original price is 98 dollars. I highly recommend shopping at the Levi’s outlet.
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October 2022 by Colleen Falzone
They discontinued my favorite Levi jeans so I went into the Levi Store at Assembly Square in Somerville not really feeling like I had the patience to find new jeans and I was also bummed out that they weren’t making that style anymore! The minute I walked in I was greeted with a smile and please let us know if we can help you find anything? They were so nice I decided to ask for their help. They were the best! They picked out styles that were similar to what I said I liked in my previous jeans, gave me advice on what looked better, ordered the color that they didn’t have in my size. I have never been in a store and received such Friendly, Caring, Comfortable Service! Skylar and Asia should be training every Employee you hire and also deserve a raise! I left there buying two pairs of jeans and a Jacket and if they didn’t help me I know I would have left after 5 minutes. Please give them the praise they deserve! Thank you, I will spread the word about my experience! ColleenFalzone
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October 2022 by Cova M
The store is perfectly organized and the employees are very friendly and attentive. I am especially grateful to Skylar, who helped me with my questions about an online order and gave me advice when shopping. No doubt, Skylar is a wonderful employee and a treasure to have in the store!
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September 2022 by yan yan zhong
Black jeans, color off too seriously, shape is perfect . Hope colors can’t be off.