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March 2024 by Denise Simmons
Very helpful
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March 2024 by Science
Luis De Toledo, Store Manager, always goes above and beyond servicing customers. He enthusiastically handles problems and has a positive attitude. Give this 5-star employee a raise!
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March 2024 by William Bloomstein
Way way way too expensive
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March 2024 by Julie Bade (Jules)
Luis is great and super helpful. So far, so good! Highly recommend Life Storage!
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February 2024 by Dimas Pina
I had a little bit of issues with the rate did not match the proper rate. This young man was very polite and figure out how to help me the best as you can. Much appreciated. Great customer service.
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December 2023 by Sandra VanSuch
Luis the manager is amazing! In todays world most times people barely care and do the least possible, but Luis was quick to return my calls, went out of his way to help, and above and beyond his duties to make my setting up a storage unit from Florida for our daughter in Boston smooth and easy from start to finish. Highly recommend this facility! Thanks Luis!!!!
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December 2023 by jean-marie cuillerot
Luis was extremely patient and resourceful. What could have been an ordeal ended up a walk in the park.Thank you Luis!
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December 2023 by Nico Tarufi
My furniture ended up with rat poop. Pest control is urgently needed in that place. Otherwise the employee L is a great guy.
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October 2023 by Erik Blakney
new management is awful. turned all the women’s restrooms into “maintenance” and locked the men’s rooms. Rarely anyone on-site and the one guy who is (has glasses) is incredibly rude and unprofessional. lifts are constantly broken. Find somewhere else
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October 2023 by Adam Wolfberg
Clean, affordable, convenient. Staff is helpful and knowledgeable. Best storage experience I’ve had.
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October 2023 by Kendall Chase
Really great and timely service! Only complaint is that the lower level floor clearly has mice, but I guess that is to be expected of a basement level storage facility? Would absolutely use life storage again when I need it!
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October 2023 by Andrew Hegarty
Smooth, easy transaction. I called them, Luis called me back in less than an hour. He showed me the two units I was interested in to see the size difference. We walked to the office and Luis had me signed up and out of there in 30 minutes. He was knowledgeable and informed me of the rules and pricing. I enjoyed the whole experience.
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October 2023 by nicole corriel
front Office Luis was very helpful and articulated policy. Place is clean and secured.
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August 2023 by Daniel Voiland
The airlines are well kept and clean. I appreciate that. I try to be polite back.
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August 2023 by Joseph Mulhern
Update: Luis was great to work with as Extra Space bought out Life Storage.Chuck was great to work with! Amazing service and nice guy.