lululemon

Hours: lululemon is a technical athletic apparel company founded in Vancouver in 1998. It makes clothes for yoga, running, dancing, and other sweaty pursuits, with all locations having strong ties to their local communities. Reviews of specific stores highlight excellent customer service, describing the staff as super helpful, patient, kind, attentive, and quick to help. The stores are noted as being neat, organized, beautiful, and well-run. Staff are efficient in helping customers try on items, answer style questions, handle returns, and order out-of-stock sizes for fast, free shipping directly to the customer. While some note that desired styles or sizes can be out of stock in-store, and one reviewer felt the quality doesn’t always justify the price, the overall positive experiences make customers want to return and shop in person. The service is consistently praised as smooth and great, making it a recommended destination for velvety soft, technical athletic apparel.

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1. Somerville, Massachusetts