Parrelli Optical Assembly is an optical retail store that offers a comprehensive range of services, including routine eye exams, fitting and supply of all contact lenses, and a stylish selection of eyewear and sunwear. The business is known for its exceptional customer service, with reviewers praising the team's dedication and patience. Customers have had a positive experience at Parrelli Optical Assembly, with one reviewer describing the staff as "incredibly patient" and another stating that the customer service representative "went above and beyond any expectation." The team, including April, Edgar, Nicole, and Freddy, have been commended for their outstanding assistance in scheduling appointments, helping with glasses and contact lenses, and providing thorough eye exams. While one reviewer had a less than satisfactory experience, with concerns about upselling and incorrect prescription contacts, the majority of reviews highlight the comprehensive and personalized care provided by Parrelli Optical Assembly. The business is highly recommended for its wide range of eye care services, stylish eyewear, and commitment to customer satisfaction.
The current staff continue the legacy of John Parrelli Sr, by providing quality services. The team takes the time to ensure patients reveive the best care and leave better able to see the world around them. For the past 46, the services have centered on my continued eye and vision health.
January 2024
This place is great! We met April, who was incredibly patient and treated our glasses like performing surgery, bringing my glasses to a perfect condition.
July 2023
Exam itself was fine. They try so hard to upsell you things you don't need and straight up lie to your face about it. They also sent the incorrect prescription contacts. I will not return.
