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July 2023 by Maria Evoli
Not a pleasant experience overall. The teller did greet me friendly but I felt was lazy. I asked for 5 dollars in pennies but the teller asked if nickels were ok so he didn't have to go out back for the pennies. Nice personality but overall didn't provide outstanding service tried to avoid my request
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December 2022 by Summer Time
Unprofessional and major inconvenience — you can’t even deposit money to this atm.
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February 2022 by David H.
Although the word "literally" is overused and erroneously mostly, they literally have no customer service. I tried calling Friday and received a recorded message that, due to staffing shortages, no online or telephone customer service would be available until Monday morning. Called again Monday morning and received the usual "due to high call volume..." b.s. "your expected wait time is more than 30 minutes." Left the phone on speaker and kept working away. Forty minutes later I hear a beep and the line goes dead. Same thing happened this morning, so I got in my car, went down to the local branch, and closed my account. If you don't want my $50,000, I'm sure someone else will take it.
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February 2022 by Jack S.
They won't do an online payment from eBay even when you have plenty of money to cover it.
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October 2021 by Maryam Najafian
Great experience. Fast prompt and supportive staff.
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August 2021 by Anthony Larios
They were great, an excellent service, polite, respectful, very nice overall, thank you very much for the great service....
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July 2021 by Maria Ortega
Beautiful group of staff and amazing amazing customer service.
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July 2021 by Robert Butt
Very helpful and professional staff.
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May 2021 by Saad Yacoub
Nice little bank with great customer service not only when you walk in but when you call they always pick up their phone unlike large Banks which you call always Route to an answering service. Big thanks to Kevin, Jazz, JayJay, Charles and everyone they are all super professional and friendly staff.Thank you ??
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April 2021 by Andrew Raftery
Awesome and friendly customer service with the most thorough explanations. Jazir was a knowledgeable and welcoming banker who makes this branch worth using.
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October 2020 by jodie z.
Thank you, Rockland Trust, and especially Jordan, for the excellent customer service! Jordan is a great asset to Rockland Trust. From Nick R and Jodie
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August 2019 by lesly francois
Rockland trust bank is the best bank for any community.
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June 2019 by tyler conley
Absolute best customer service! Helped me fix issues with my account after opening at another branch> Best Rockland trust location there is! So Grateful!
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March 2019 by James Doyle
This is the Davis Square branch of a small, local bank. Friendly, professional staff. Parking available and a short walk from the center of Davis Square and the MBTA "red line" subway station. They sometimes offer free ice cream in the summer! Yum!
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February 2019 by Diana Alicea
Best Banking Customer Service! They are all so very pleasant. JJ rocks!
