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January 2024 by Andrew K
I’ve stopped going here for car washed because I’m tired of being asked about monthly membership. Good car wash otherwise but it’s just to annoying to get a sales pitch every time.
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January 2024 by Janina Matuszeski
The automatic car wash is fine. But I’m sick and tired of the constant hard selling of their monthly program. I’ve said no dozens of times and I still get the hard sell each time. No means no. The guy even asked me “why not?” this time!! Cause I don’t want to, that’s why. And I also only wash the car every 3-4 months so it’s not worth it. And I hate auto renewal programs.Its not the staff’s fault. This is 100% on management. But I’m thinking I’ll head to another car wash. I’m tired of it.
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November 2023 by Erik S
The self-serve wash is VERY expensive. About 10 minutes apparently costs about $22 and there is no indication of how much it costs per minute after you start. The air dry feature is also completely useless, don't waste your time on it.
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November 2023 by Cai Davis (Max)
This is a great car wash that offers free vacuum use after you go through the wash. The pricing is very reasonable and my car always leaves super clean even after the lowest tier wash!
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September 2023 by Daniel Leff Yaffe
I purchased their 15 usd car wash. The machine malfunctioned and ended up charging me 50 usds. I called the merchant to get a refuns but they never picked up the phone. Avoid.
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August 2023 by Violetta V.
Do not go here.Drive-through - They will destroy your car with faulty equipment and workers. The self-wash is ridiculously expensive and not that good. They don't stop it or warn you, it will ring up a ton of money and you will have no idea.
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August 2023 by Catherine N
Got the diamond wash ($30), the wash ended up breaking the antenna on my car (not a long antenna and I drive a subcompact SUV, so not a tall car either). I came back an hour later after I noticed the antenna had broken off, they said that they looked for it but couldn’t find it, and asked for my contact information to let me know if they find it in ~30 minutes after checking the cameras. A couple hours go by and I try calling them multiple times with no response. Not necessarily their fault that the wash broke my antenna, and I now have to buy a new one, but they really could have handled the situation better.
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August 2023 by Carl Gonsalves
7 dollars for 4 minutes, 4 minutes is just one setting out of how many? 15 minutes and than the machine maxes out which it does not tell you, and charges you 25 dollars for 15 minutes because you do not hit the stop button. I have been charged over 500 in these fees between the somerville, and capecod location over a year and just finding out bank has given me my money back. I'll keep going for the free vacums though since they are the only good ones in Somerville, Somerville No Touch Car Wash you grt more time at the bays that actually spray soap, amd the car wash is touchless so it will not damage your car.I'd give no stars but that is not an option.
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August 2023 by Christopher B.
I can't stand their hardball sales tactics anymore. Every time I go, I have to decline their unlimited wash membership at least 3 times, sometimes with multiple people, when all I want to do is get a basic wash and move on with my day. This is the car wash that's physically closest to me, but I'm going to go back to the one on Washington Street in Somerville. I started coming here because I thought the scrubbers would do a better job than the sprayers getting bug splatter off my hood. But today I realized I had to get some hard-baked ones off with Windex and paper towel anyway. So I might as well go somewhere I don't have to deal with salespeople.
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July 2023 by Dan Mosher
Great Friendly Service Affordable monthly unlimited membership $19.99 wash your car every day first month 1 penny this is a great deal. !!!
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July 2023 by Logan Thompson
ScamThe system is designed to overcharge peopleIn the self serve section, I just brushed my car and sprayed it for 11 minutes, then saw a charge of $17.50 on my cardThere’s no sign that says it will be seven dollars for every four minutes.Only one of the many signs says seven to start – four minutesThe biggest sign says nothing of the sortNot only that, if you change the dial to “stop” that’s still not enough to get it to stop charging your card. There’s tiny button you also have to push
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July 2023 by Logan T.
ScamDoes not disclose how much it will charge per minute. I just sprayed and brushed my car for about 10 minutes, then saw a charge on my card for $17.50.Does not disclose how much it will charge per minute. I just sprayed and brushed my car for about 10 minutes, then saw a charge on my card for $17.50 The biggest sign they have only says "$7 to start"
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July 2023 by Ampliar consorcios
I saw some complaints but I thought there would be no risks. I bought my car 1 month ago and I went to wash it today, it's all scratched up! it's not worth it, you scratched the car, I'm going to seek justice because they can't sell a service that damages your property
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June 2023 by Becky Goodhair
The location says they can't change the membership package back to the cheaper one, you have to call a phone number. Called 15 times left messages and never a call back.Went through the car wash and the car was still dirty. Got back in the line and they stated that even though it was still dirty they would not let in through again, had to pay to wash it again and it was clean.
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June 2023 by Christian Calabresi
Place is a scam, they did a brother wrong. Says 7 dollars for a self-car wash, but doesn’t say how long. They charged me 10 dollars on my card at the scene. And then charged me 50 dollars when I get home. I’ve been here three times, and I got charged 150 dollars in total for 3 car washes. When I realized, I realized I’m never going back. That is absolutely ridiculous for some DIY spray and wash. They way they do business is called SCAMMING PEOPLE, and they are the type of people ruining this great city of Boston.