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March 2024 by Thais Dima
Just arrived at the store at 5:45pm, caring my son in my arms, came here at Assembly exclusively to go in this store, and they told me it was already closed. So annoying. Shoes are ok though.
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December 2023 by Jessica Castro
Mason has great customer service, is super friendly and cares about the customer. I was looking for some boots they didn’t have my size he called different stores and he was able to find what I was looking for also he let me know about some promotions that the store had and I was able to take advantage of them. Thank you Mason great customer service
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November 2023 by hind Ouicheddane
If I could give 0 star I would. Very unprofessional staff. Today I went there shopping with friends and they made us feel like thieves . One of the boxes near the place where we were trying the shoes was empty, then the manager approached us asking where did we put the shoes with a bad manner. I regret the fact that I did not call the police . Also, my friend asked them to check the cameras but they didn’t. What an unprofessional staff.! They found the shoes and they have not even apologized.
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August 2022 by Akia Williams
I was running out of time to find a pair of heels and I knew I could come to Steve Madden to save me! With help I was able to find the perfect pair that went with both my outfits! Thank you!! I only wish I could've found a matching purse. Next time!
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June 2022 by John Kellum
Nice stuff we'll priced staff was really helpful.
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April 2022 by Elisa Beltran
Great selection of shoes, they always have a great section of sale items. I love getting heels because my feet are super small in size 5 but sometimes pointy boot heels I can fit into a 7 1/2 depending on style of shoes. Definitely try on the shoes before you buy. Buy during the sales !!
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February 2022 by Brenda Rabouin
Nice and clean in the store cashiers AR very friendly
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December 2021 by shane smith
Nice shoes but they tend to run small. Make sure you try your foot wear from here before you buy. Why label your shoes a size 8 when they're not even a 7. Steve Madden needs to step up their game
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September 2021 by Jeneshia Washington-Hughes
The store had all of the popular styles, I was looking for, but I felt like the sales girls were trying to “size me up”, being condescending when I was asking questions, and showing little interest in helping me. They were more interested in their own conversation.
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August 2021 by Lexi Lee
Shoes took almost a month to get here, we’re scratched right out of the box. Ended up being extremely uncomfortable and then to return them, they charged me $7 to PRINT OUT A LABEL from MY computer.. definitely not worth the hassle.
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April 2021 by Brittany Dion
Great staff!
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February 2021 by Jonathan Teixeira
Not a lot of womans size 11
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December 2020 by Margaret K.
If I could give them 0 stars I would. TERRIBLE customer service. I have been there several times and the people that work there are incredibly rude. They don't take back any returns and have ridiculous policies. I'll be ordering online from now on.
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October 2020 by Anthony Ellison
My last friend bought a few items. She was very satisfied
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October 2020 by Mark Anderson Jr
Very ugly shoes