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March 2024 by brianna
Terrible customer service by Norma. I was second one in line and other line started to pile up. She told me I was in the wrong line (exist vs entrance) and to go to the end of the line to be assisted. She absolutely could have assisted me . A 2 second return.
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December 2023 by Jami Reber
Woman at the counter charged me extra for a signature when I told her I didn't need one. Not sure if it had to do with being "priority mail".I tried to change to 5-day shipping because it was cheaper and they said i couldn't because they already attached the label I had hand written the address on onto the box... even though they then printed an actual sticker with the address info right after. Obviously the hand written sticker didn't actually matter, considering it was wrapped to the point the address was no longer legible when it arrived.Oh and don't bother telling them something is fragile, the box still arrived smashed. And I paid over $25 for the pleasure!
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December 2023 by Elisha Verhaar
Great post office. The clerk working the counter on Saturdays is always super friendly and lines move very quickly.
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May 2023 by portuguese mama
Terrible service! I grew up living in Somerville and moved away, finally came back to live in my town after all these years. Now everytime I order online they never mail my packages instead they keep it in the post office and that’s so annoying. I have to go out of my way to go to the post office. People there are completely useless. Rude and they have no knowledge at all. I needed help and the woman who worked there barely spoke English and the other woman I asked help told me to call a 1-800 number.I told her it’s a simple question of yes and no, why should I call a number for that. Hate this post office
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February 2023 by Shawn
Horrible customer service. Chick literally just sat there doing nothing to help....all she could do was hand me a piece of paper with numbers on it that are disconnected. Instead, I decided to do her job better, use Google and actually find a number that works in hopes to finding my lost package. It's 2023 and the post office still can't do the one thing they are supposed to do. Hopefully amazon will buy them out laaaaaawd
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January 2023 by Shawn K
Horrible customer service. Chick literally just sat there doing nothing to help....all she could do was hand me a piece of paper with numbers on it that are disconnected. Instead, I decided to do her job better, use Google and actually find a number that works in hopes to finding my lost package. It's 2023 and the post office still can't do the one thing they are supposed to do. Hopefully amazon will buy them out laaaaaawd
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August 2022 by Alex Bonin
Had a great experience here, the staff member I spoke with was extremely friendly. I was there in the early afternoon and there was no line. And, they have parking!
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August 2022 by Alex Rigos
I've been using a PO Box here for many years. However, these last few months have been horrible. They hired a bunch of new people and I've noticed that a lot of the packages that say to be "delievered" to my PO Box are not delievered for weeks. I'm missing hundreds of dollars of packages that I'll never be able to receive due to poor management and order. This needs to be fixed.
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September 2021 by King NINO
Worst place ever don’t waste your time the people that work here are lazy, They never deliver to my house and when I reschedule a delivery I always wait out front of my house and they never tried attempt to deliver my packages I have cameras I already see the pink slip in their hands when they actually do their job
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September 2021 by Jessica Snyder
This post office is really small, only 2 patrons can be inside at a time (because of covid distancing) so expect to be standing outside in line for a bit (be prepared for weather!). Alot of the reviews are mentioning rude workers, I did not have that experience at all. They were kind to me and did business as usual. Its not the fastest operation but I know they are just doing their best!
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August 2021 by Randy
They're always helpful when I go here, in particular showing patience in explaining to me the different delivery speeds and tracking options & rates.
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June 2021 by SmashOnSight 88
Good help and service for mailing
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March 2021 by Steve L.
I only continue to come here because I live right next to it, but this is the slowest post office of all time. There are people waiting outside and it takes about 10 minutes per customer to go in and out. Im not sure what takes the employees so long
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January 2021 by Mike Stand
Don't expect them to answer the phone. EVER.
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January 2021 by Mike Livertovsky
Rudest clerks I’ve ever encountered in any post office. If you can go elsewhere, do yourself a favor and do it.
