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March 2024 by A,C
Very nice peopleGood atenciónThey provide the right information of what to do and what not to do very thankful for their service
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March 2024 by Rachel
I went to this location for the first time and the guys were very nice. Unfortunately later the same day I drop my car off for a transmission fluid change at my mechanic and he tells me there's oil leaking everywhere and he had to replace the oil filter and clean everything up. There was also only about one quart of transmission fluid that came out of my car, so I'm not sure if this was related but I've never had a problem beforehand. I'm disappointed but just wanted to give my experience. Otherwise it sounds like they do a good job, just was not my experience.
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February 2024 by Mari Nakagawa
The person who handled my oil change was so kind
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February 2024 by Joseph Kemp
The manager is an outstanding, gent with a beard better than mine. For years he's shown customer service to higher standard and has the satisfaction of the customer in mind...for me I know for sure..and for years. He remembers me all this time as well as his staff whom represent his LEADERSHIP with professionalism and that professional is reflected. Good to see the same faces over time. LEADERSHIP! Been a loyal customer since 2010 and the staff at this place is why I'll come back. Thank you for your help!
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February 2024 by LSE
Have been to this Valvoline location several times for oil changes, wipers, tire pressure, etc. they are always professional, helpful, and courteous. Cannot say enough good things about this the team. Thank you.
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January 2024 by Blake Edwards
Always quick and easy. Staff is friendly and trustworthy. Thanks!
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December 2023 by Maddie G
My dad sent me here to get a transmission oil change. The process was easy, stayed in my car the whole time. I even had an issue with my card and they were so patient and kind. Aalish was my service attendant and I recommended them. Thank you!
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December 2023 by Arnetta Shepherd
Got " Topped Off" yesterday. Very professional and free for me. Thanks
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December 2023 by alucarma
Staff is great! Last week I was there to do oil change… my first time in this place and let me say y’all do a great job! Definitely I will be back to do all maintenance need it for my car or any other repairs y’all can do there. Thank you all.
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October 2023 by Tiaga Nidhan
I will write a more in depth review later, as it is warranted after my experience bringing in our Audi to be serviced for an oil change and general check up. After everything, using a coupon found on Yelp it was around $120. They did fine on the oil change and said they checked all the fluids as was included in the Service. Later that very day the car was giving warnings about being low on coolant, which is was not saying previous to the Oil Change and Fluid Check. Although it was easy to remedy for me as I know a thing or two about cars and was able to fill it up with Coolant, when I checked and it was BONE DRY. Bone dry is not a good level of moisture for such a thing. Ever. If I am paying someone to change oil and make sure one of the very few amount of fluids any car has to check are actually checked... am I actually getting what I paid for?No or no?From a point of having integrity and quality control one can trust, it is a shame this is the case as the customer service wasn't bad at all. But, I could see why other people would feel the customer service skills are lacking at this place. Even though I am from California, I am still a Masshole at heart. Alright? Have we settled that? I sort of want to reach out this Valvoline and tell them about this via phone and recommend they give me us a partial discount. Alas, I am not some ten cent nickel and dimer like someone from New Jersey. You know what I'm saying? We can all agree Jersey sucks. Right? It’s one thing we can all agree on. You know what the best thing about New Jersey is? You can see the Manhattan Skyline from it. They call it the armpit of America for a reason.I digress. All I ask is this Valvoline makes sure that they actually do check the fluid levels correctly because if this happened to my woman and I wasn't around to help her this could have been a major issue that ruined the car. What if my Grandmother, my own Grandmother had this happen to her?I am just asking for some accountability from the staff and am willing to provide details and receipts from the transaction which took place on August 31st or September 1st of 2023 for what it's worth. So it wasn't even that long ago. And by the way, I was told by a family friend who is a Mass Native ahead of this to not trust places like this in Mass because they forget simple basic things like that on a regular basis that we in California rarely have any issues with. Rarely ever. So, bearing that in mind, if you are not a Masshole or Honorary Masshole like myself - be aware that you may want to also check the levels of your fluids yourself and maybe carry some Coolant on you in case you pay these people $120 to not even fully do the job right.Thanks for doing the oil change part though. I blame the guy whose job it was to check the fluids for saying the fluids were proper for giving the improper diagnosis. Proper Diagnosis would have been "Bone Dry" and not "Correct Levels". At least it really was fast. Didn't even have to wait at all. Just pulled up, it happened and we left.I can recommend this place because its fast but I in no way am recommending this place to you if you want to be sure you will have your Oil Change/ Fluid Check or really any job you go to them for done correctly. Got it?
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October 2023 by brophydrums
I’ve been a long time customer and I’ve always been satisfied until this last experience. Disappointing and rude.
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September 2023 by Ace McDaniels
They are fast, courteous and efficient. They tell you everything your car needs!!I was in and out within 15 minutes.
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September 2023 by Ryan A.
Wouldn't go anywhere else - always the nicest guys in the garage never trying to sell you anything always feeling informative. Really appreciate these dudes!! Robert and Noe are the best
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August 2023 by Emily Lindley
This location has gotten me out of multiple pinches with my old car. They don't take appointments so I can go whenever suits my schedule, and the line is never longer than 15 mins (but I usually don't have to wait). The staff are friendly and knowledgeable, and if there is a service they can't address they give me advice before I take it to a full service mechanic.
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August 2023 by Anushka Shaju
Came here for an oil change, they saw one of the headlights were out and luckily we had a bulb with us, they offered to fix it for us for such a small price. Whole thing probably took only 10 minutes total! Friendly people and great service, we were helped by Ryan and Benji. 10/10 recommend :)
