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November 2024 by Lillian Hartman
I've been a long time customer, going to Webster to fix dents and scratches for over 10 years. They've done insurance and non-insurance repairs for us, always reasonable cost and quick. The folks in the office always have integrity, courtesy and treat customers like people. Writing a review today to thank Jerry and his team for an awesome restoration of my 10-year old car, low mileage, that was sorry-looking with uneven, oxidized paint. It came out like new -- highly recommend detailing here even if you normally don't spend money on that type of luxury. It's well worth trying it to turn a good old car into a good-looking one.
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October 2024 by Angela O'Neil
Can't recommend Webster's Auto Body enough. Adam and his team are always so helpful and kind, they are very accommodating to your needs, and inform you of anything that changes throughout the course of your car being with them before they do anything. I value their services!
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October 2024 by Steven Steinway
Free place reasonably priced, great work
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September 2024 by Janene Davis
Delighted with paint job on Mazda Miata. Very professional team. Adam very knowledgeable re auto business and very helpful processing insurance claim. Highly recommend. This is a well established business with a long history in this area.
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August 2024 by Dipesh Solanky
Honest, no frills shop. Fair quotes and very transparent about cost. I had a leaking sunroof drain and damaged splash guard that they were able to take care of. In my experience, they don’t up-charge you for things you don’t need. Will definitely come back here if I have other issues in the future.
Adam is especially great!
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August 2024 by Gabriel Navas
Unfortunately, they ended up hitting my car, I researched some auto bodies and everything indicated that Webster was the best and I have nothing to say, the guys were incredible, the car was 100%, impeccable work... not to mention the bureaucratic part that Adam, The guy who helped me at Webster resolved everything for me regarding the insurance company's charges. I recommend them 100% to anyone who still has any doubts about them!
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August 2024 by Alvin Das
Been to the amazing folks at Webster about 4 times now. Car has been involved in several accidents over the years from crazy Boston driving, but the people at Webster (Jerry, Adam, and Lisa) make the process very simple. They do a fantastic job every single time and keep you updated every step of the way. The car somehow looks better than it did prior to the accident. The work they do is truly magic and spectacular. They also get the car back to me more quickly than I imagine.
I would recommend them to anyone. 10/10 service and quality. They always seem to exceed my expectations and truly go above and beyond.
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July 2024 by Dan Schultz
Outstanding work, in a timely fashion. There is a good reason this business has been around for so long. Honest hard work. Ask for Adam!
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July 2024 by Kathy Marion
I have never had a better experience with an auto body shop than I did with Webster. They were friendly, prompt, and exceptionally helpful. They scheduled the work immediately, helped facilitate the rental pick up, the car was ready when estimated and it was clean inside and out. The work looks great. It was minor -cracked grill and molding but looks like new. I would absolutely use them again.
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July 2024 by Dina Theodore
I can not believe it's taken me this long to write a review for Webster Auto Body: I've unfortunately/yet fortunately have had to use their services twice in the last decade for collision body repairs and they are hands down the best shop. The entire staff there is friendly, kind, knowledgeable and very efficient. They are 100% honest regarding repairs, turn around times, etc and work their best to be speedy while keeping you in the loop at all times. I can not say thank you enough to the team there and while technically I hope to not "need" them again soon for body repair, I am grateful to know I can count on their expert services for paint, detailing, or accidental needs. If contemplating using their services, question no further!
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June 2024 by Jillian Mullen
If I could give Webster Auto Body 6 stars, I would. Having to deal with the aftermath of a car accident is stressful to say the least but the entire team at Webster were so helpful and responsive to my car needing repairs. They were very accommodating to working me in as soon as they could and could not have been more patient with me answering my questions. Adam was amazing and consistently kept me updated as things progressed. It gave me such peace of mind to feel like they wanted me to have the easiest possible experience going through the process of a claim. Not to mention my car looks amazing and their team did a fantastic job repairing my vehicle. Adam, Jerry and the entire crew at Webster are great and I would happily recommend them to anyone needing work done to their car. Thank you!
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May 2024 by Sasha Purpura
Best experience with an auto-body shop yet! Adam was so helpful when I first brought my car in and figured out how to do the repairs I needed at a lower cost. They were able to get the car done quickly, while I was away, so I didn't need a loaner. The work was excellent and the car was pristine when returned to me. The customer service is fantastic!
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March 2024 by June Rankin Richard
I cannot give enough praise for Webster Auto Body. My daughter had an accident and we weren’t filing an insurance claim. I sent photos of the damage to 3 different auto body shops (Webster had the best reviews) but only Jerry at Webster sent me an estimate - within 24 hours. Lisa runs the office and followed up with knowledgeable, courteous service. Owner Jerry worked with me to give the best results within my budget. The car was finished in 2.5 days! They’re perfectionists who take pride in their work and the outcome FAR EXCEEDED my expectations. Not only did the car look like new - but they detailed it! AMAZING! They cleaned the windows and got a sticky residue off when nothing I tried had worked. They even vacuumed the car! On top of this, I had somehow misplaced my work cell when transferring items to the rental car (which I believe Jerry’s son and Lisa worked out and had delivered to the shop at their low rate). I went to the shop yesterday and three of the specialists stopped what they were doing to help me look for it. I was humbled by the courtesy extended to me by these brilliant, skilled specialists.
While I hope there’s never another accident, if there is, I will only do business with Jerry and his team at Webster Auto Body.
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March 2024 by Mykol Larvie
Real professionals. Their work is fantastic. They finished the repair on time and way under the estimated cost. They even detailed my car while it was in their shop. They dramatically exceeded any expectations I had. This place is an asset to the community.
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March 2024 by Jenny Dunham
I cannot give enough praise for Webster Auto Body. My daughter had an accident and we weren’t filing an insurance claim. I sent photos of the damage to 3 different auto body shops (Webster had the best reviews) but only Jerry at Webster sent me an estimate - within 24 hours. Lisa runs the office and followed up with knowledgeable, courteous service. Owner Jerry worked with me to give the best results within my budget. The car was finished in 2.5 days! They’re perfectionists who take pride in their work and the outcome FAR EXCEEDED my expectations. Not only did the car look like new - but they detailed it! AMAZING! They cleaned the windows and got a sticky residue off when nothing I tried had worked. They even vacuumed the car! On top of this, I had somehow misplaced my work cell when transferring items to the rental car (which I believe Jerry’s son and Lisa worked out and had delivered to the shop at their low rate). I went to the shop yesterday and three of the specialists stopped what they were doing to help me look for it. I was humbled by the courtesy extended to me by these brilliant, skilled specialists.While I hope there’s never another accident, if there is, I will only do business with Jerry and his team at Webster Auto Body.
