Cumberland Farms is a reliable convenience store that provides a satisfactory customer experience. The store offers a wide selection of beverages, including multiple coffee options with free milk, creamer, and sugar, at reasonable prices compared to larger chains. The staff is generally friendly and helpful, even when dealing with difficult customers. The store's cleanliness and organization could be improved, but overall, it is a solid and convenient option for a quick coffee fix, snack, or gas fill-up.
Located directly prior to the 495 N ramp on 9W in Southborough. Looked Clean. Expensive.
December 2025
Great store , well staffed, clean and well stocked being a rewards member saves good store, food is good glad to see them here !
November 2025
Bathroom was not clean and there was no hand soap. Cashiers two of them just standing there from when I got there to when I left. They look kinda lazy.
