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February 2022 by Chris Borg
I’ve been a customer for almost 15 years. Beginning in Dec 2020, this company has been terrible. They merged with Hillb Group at some point, never notified their customers of the merge and now do not answer or return phone calls. Dealing with Paige Johnson is a nightmare, she may be the most incompetent person I’ve ever met. I had a claim and had an issue with getting an answer with the insurer, John Grandlund, their “claims specialist” told me he’d look into it and get back with me by the end of the day. That was over a week ago. He ghosted me, does not answer my calls and still has not called me back I took care of the problem directly with the insurer, which is his job. DO NOT DO BUSINESS WITH THIS COMPANY!!!
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February 2021 by Gregory Glanville (AngryNakedPenguin)
Contacted them multiple times to help with an issue an no one ever responded back. Their phone system is a nightmare to navigate with no way to talk to an actual person unless you have a name. Incredibly poor service all around.
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February 2021 by Andrew “Andy” Size
Great insurance agency
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February 2020 by Butch Mula
Great place and fantastic staff for all your car and home insurance needs
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February 2020 by Evan Pasenello
I’ve used Marsh Kemp for years. Great insurance agency.
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February 2019 by Andy Dupont
My family and I have used Marsh Kemp as our insurance agents for as long as I can remember, probably 20+ years. In all that time we've never had a reason to change. They have your best interests in mind even when the insurance companies don't. Highly recommended and always ready to help you.
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February 2019 by DayByeDayChristine “Christine”
Awesome customer service and definitely a great place to get your auto, home or motorcycle insurance!!! I love my insurance agent Patty, she is always prompt, gives you detailed information (should you need it) and always has a cheerful disposition.
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February 2019 by Jonathan Pasquale
Great company, Marion M has been great for my commercial insurance. Attentive and reliable.
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February 2018 by Maclynn Saffron
Wonderful Ladies, service is phenomenal
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February 2018 by Elizabeth Lartey
Get unbeatable quotes with great customer services
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February 2013 by G Cooper
This agency is fantastic! We have had nothing but excellent service from all areas of this company. They are quick to respond to your needs, they answer calls, they call back, and the service is fast and accurate. We would highly recommend working with their commercial lines department as they have been a great asset to helping our company with insurance needs! I don't write many reviews but when you run across a business like this, they deserve to be recognized for service that so many other places have forgotten about. Thank you to everyone at Marsh Kemp for being that insurance agent that we can rely on.
