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December 2023 by Tom Biscan
Part was in stock and was shipped to me the same day.
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October 2023 by Andy Devine
These guys don't read a script when speaking with you. This is a real company made up of professionals doing what they do best. So far a great experience.
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October 2023 by Ewa Radziszewska
Very unprofessional.
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October 2023 by George Madden
user friendly catalogue and simple checkout procedure
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October 2023 by Gary Gorken
excellent products and service, ask for Blake
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August 2023 by Our Lady of Lebanon Brooklyn, NY
We ordered a water cooled AC unit. Unit arrived and failed to operate after one day. We contacted after-sales support and worked with Kristen. She was very professional and helpful, and expeditiously resolved our issue. Extremely impressed by her actions and the manner she used to resolve this issue satisfactorily. Great Support!
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August 2023 by FatN Happy
Exactly what I ordered, exact time they said it would be here, instructions with it were simple to read and understand, am more than 100% satisfied with NORTHSTOCK
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April 2023 by Lee Dawkins
Great Website , easy to use and Quick
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February 2023 by Greg Van Steinburgh
Ordered a gas valve at 4PM yesterday and had it in my hand 10AM this morning. While we are only 1 state over I was surprised to see how quickly they processed and shipped the order. Will definitely use again.
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November 2022 by Liguo Su
this is an online store who ONLY sells stuff to plumbers , no personal order accepted. my order for a simple convector radiator got canceled because I am a DIYer.
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November 2020 by James Blythe
We have been ordering parts from H-Mac systems and have been very pleased with the service.The availability shown on the website has always been actual in-stock items, product has always shipped as promised.Knowing you have a vendor you can depend on is key, H-Mac is our first point of contact.We recently had a snafu on UPS side, and H-Mac went above and beyond to help me.The part that was in-transit was the last one they had in stock (which I was aware of when ordering) BUT they found another source for me, and had the product sent overnight. I didn’t ask for this, it was offered and executed on immediately. They understood that I had a hot customer, they had compassion not only for my customer but for me as a business owner as well.Customer service on a level that you do not see very often this day in age.Thanks H-Mac!
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November 2020 by Scott Pyle
Had exactly what I needed in stock. Ordered on a Wednesday and it arrived Friday. Could not ask for better service. Fast Shipping and a very nice website! Thanks to them I have heat again in my shop!
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November 2020 by C W
H-Mac was recommended as an online dealer when I called Amana sales. Amana mentioned the owners by name, so I felt comfortable with ordering my knew air unit from H-Mac. I ordered my Amana through the wall unit and sleeve late on June 8th. I got the shipping confirmation on the 9th and it was delivered on the 12th. The delivery driver called when he was on his way to make sure I'd be home to inspect and sign. It arrived secured very well to a pallet. I would definitely order from H-Mac again and highly recommend to anyone. I'm not sure why the don't have way more reviews, I guess no one submits reviews for heating and air equipment.
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November 2020 by Leanne Jernigan
They had the parts for my old furnace and shipped them immediately. Very satisfied with this site and will buy from them again!
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November 2020 by Sean Wil
Excellent customer service and quicker than expected delivery of a hard to source part. Highly recommended.
