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November 2023 by Melissa L.
Recently recognized for the Local community choice award winner for Best of Central Ma!!! Congrats Scott!! Such a harder working awesome guy!! I, as well as my Husband have been going to Five Star Automotive for years. I fully trust Scott's work. He is one of very few honest to goodness business owners who can be trusted. He does good business and has a great team working for him. His competitive pricing is amazing too! I never have to worry about my vehicles I have taken to him. He has helped us out so many times. He's got a great big heart. We're the average poor family these days with kids and he has given us breaks because had we gone anywhere else we would have been paying a heck of a lot more. He does great things for people and our community. I am forever grateful for him. I don't ever want to take any vehicle I own to anyone else. What Scott says is 100% trusted and there is no better place! He's a busy guy and it can take a while to get in for service. But often times I will drop my vehicle off on a Sunday night and be ready to come get it a day or two later. And that's quite alright with me!! They have been really good to us. All great people. Friendly and I swear I could give them all a hug. We tell everyone we see to go to Scott. It's not just about business for Scott, he gives his all and he cares about people. It truly is a fantastic business! You must go to 5 star! We love them!!!
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October 2023 by Kara Oglesbee
Passing through MA my altinator went out. I had 3 dogs and a baby. They were extremely friendly and accommodating, replacing the part quickly and getting is back on the road. Affordable rates and very helpful. Recommend 10/10!
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August 2023 by NHA
Ten stars! So helpful and friendly. We appreciate your hospitality in our time of need. Scotty, reception and team are awesome. Thank you - it’s not often one comes across such an experience.
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August 2023 by Kim Bruce
Best service around! Very honest and trustworthy! Have been going there for 12+ yearsServices: Transmission
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August 2023 by Jacalyn M Bellerive
Very Personable and Professional:)*I Have been going to 5 star for many years, and I am a very Happy & Satisfied Customer!:)*
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July 2023 by Aimee Venturini
Great, I was in a bad position, and they jumped right in to help! No hesitations and with smiles and kindness!
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July 2023 by jonathan Vastine
Scott, the owner went out of his way to explain what needed to be done and got me back out on the road. I live in Ohio and my only wish is that I lived closer so I could give his company my family's business. 5 star automotive deserves this 5 star ratingServices: Engine repair
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May 2023 by Draizy Lefkowitz
What an honest, amazing and awesome mechanic. Scott and his team out did themselves. I was driving with my family on the I-84 and my car was having issues and Scott and his team fixed the issue right away so we can be on our way home safely!Thank you so much for saving the day!
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May 2023 by Maria Wood
My experience has always been great! I would not go to any other place!
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April 2023 by Mike Brookes
Great shop! My car was over heating and even though they where busy they managed to squeeze me in and fixed the problem in 30 minutes. Staff was friendly if I lived in the area would use them regularly!
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February 2023 by Andre Philippe Granger Soubelet
1 star is too much for them, they don’t deserve that, DO NOT trust them.
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September 2022 by Howard Fan
Highest possible recommendation. Scotty and his staff are passionate about helping people and it reflects in their customer service. They are knowledgeable and efficient; we got our car back in great shape, record time at an unbeatable price. Where so many auto repair shops try to prey on customer ignorance to extract as much money as possible, we need places like Five Star Automotive Specialists to maintain the integrity of the industry. They’re cool guys too - lots of personality.(We needed a new water pump and temperature sensor in a 2017 vehicle).Service: Engine repair
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September 2022 by Stephen Murphy
I cannot be more thankful for this shop. We arrived I town the night before and had a brake line failure. Made an appointment online for two day from then but was getting text from the owner that night even though it was a holiday (Monday). Dropped it off the next day so they would have it there and to my surprise they were able to squeeze it in and had it fixed by the end of the day.Great people and I am very thankful that there are still shops like this around.
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August 2022 by Mary Lou Moore
I just wanted to share how accommodating they were. We were in town for 1.5 days on vacation and my daughter’s brakes were grinding. They had a full schedule but they worked us in! The price was good too! Thank youService: Brakes
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July 2022 by Mark Jourdenais
I've been bringing my vehicles to Five Star for years. It's hard to find a mechanic that you can trust to get your car repaired at a fair price. Scott and Five Star never let me down!