Home Improvements near Southwick, MA

“Thank you Jeff so very much for your help and support. You are truly an angel for helping the puppies that were so very sick. There is a special spot in heaven for you”

“We needed to buy a tractor, so I visited Tractor Supply in Simsbury, Connecticut, which is in our area.

The salesperson, Jacquelyn, was very friendly and offered to help me choose a tractor. She was very knowledgeable in explaining the advantages of the different models and helping me order the model I chose.

When I got home, realizing that the model I chose was too big for our garage, I called the store and asked to cancel my order. The store manager Jeff who answered my call immediately explained how to cancel my order and gave me a customer service number to call to cancel my order.

The customer service representative, Chalsey, not only processed my cancellation request very quickly, but also helped me get a full refund for the cancelled purchase.

Summarizing my impressions from communicating with different employees of different departments of Tractor Supply, I came to the conclusion that the company has a customer-oriented policy. Therefore, when I need to buy something that is there, I will first come to the company store.”

“The employees at the Home Depot stores are, for the most part, wonderful. My beef is with the fact that Home Depot (and other retailers) are trying to get rid of employees via the introduction of ‘Self-Checkout’, to the detriment of the patrons and employees. The delays, confusion and
frustration ,while checking out, is rampant at all stores that have implemented and emphasized ‘Self-Checkout’
Please, I want to deal with a ‘HUMAN’!!!!!!”