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January 2024 by Serg W. Abrams
I spent weeks searching for the right parts for my truck on marketplace, Craigslist, other apps, and auto repair shops without any luck. To order new I was quoted many hundreds of dollars and would take weeks for the order to arrive. When I came here, not only was I assisted in finding exactly what I needed in just minutes, and then they showed me how to better install it, but what really amazed is when I learned how little they wanted for parts that were in such great condition! I was beyond happy! Already told my neighbor about this place!
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December 2023 by Edeni Colon
Amazing customer service from the moment we called. Definitely coming back. Shoutout to John for understanding and delivering amazing customer service.
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December 2023 by Josh Prive
Great company, very professional staff, great prices highly recommend company, will definitely be a returning for any needed parts
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November 2023 by Anthony Scruse
I can honestly say I got the best service here. I was helped by Dre who was fantastic I’ve been going through a issue with my car for a few months and let’s just say everyone was telling me it was something else and he knew exactly what the problem was. I highly recommend MUAP!!!!!!
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November 2023 by MSI Productions
Will quote one price and then change the price once you have pulled the part. Will quote an untested, 8 year old part at nearly the cost of new, and then get a severe attitude when you offer a fair market rate. They unfortunately have a good selection, but I have had to leave several times without parts (that I pulled) because of their wild pricing.
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September 2023 by Viteliy Bondaruk
Great place they speak russian, Ukrainian and Polish there. The crew is very helpful. I had to wait a little but they did pull the part on the spot. I will come back again.
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September 2023 by eric anon
Spoke with John, requested parts that were listed on the site, expecting all parts to reflect the listing. On requesting confirmation, found only half of listed parts were what I requested, fine. Advised John that I would arrive at a certain time, to arrive at the yard, to have nothing pulled, no parts pulled. John would request parts as I was standing in the office, and shortly disappear. I waited over an hour to collect my parts. While I waited, an employee would berate a customer Via phone call, twice. The Pickers were very helpful in taking parts to my car, nice guys. Might as well be a Landfill, with trash customer service.
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July 2023 by Petro Levchyk
If you need good quality parts for the best prices you can't wrong with this place, great customer service
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July 2023 by LeAndrae Dicks
They have the highest quality parts and are consistent with amazing customer service
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May 2023 by Joe Quitoni
I drove over 2 hours from Poughkeepsie, NY to pick up a removable roof, sun visors and mirror for a corvette. John said the roof was in good condition. I made the drive, then I got there the roof had a 6" brake in it and was all spider cracked, his response was o I didn't see it, the material on the sun visors was falling off, obviously been in the rain for years. Wasted a complete day.
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April 2023 by Peter Stanek
Great place, wide selection of cars very knowledgeable people. 10/10
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February 2023 by Hugo Stiglitz
Drove up from my military base in Connecticut, first thing Saturday morning. Was told the day before by "John/Jay", that he would hold a front bumper cover for me. Arrived on location, promptly for open (8am) The owner, Alex, then tells me, that they already sold my part. Respectfully, I gave you my contact information, you would think that this information would be translated to the customer, BEFORE they make a total trip of 2 hours, for nothing. Owner Alex states, he will source another bumper cover for me. 2+weeks later, 0 follow-up, 0 follow-through. If you are considering order a part here, I would make 100% sure, they have your name/number/email/etc to "hold" your part. Miscommunication or not, this was an entirely negative experience for the end-user. Confirm they will and shall hold your items. Don't be like me and waste your valuable time, making the commute, for absolutely nothing at all. You've been warned.
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July 2022 by Ross Auto
One of my favorite places! Really great source for used parts, specially foreign makes.Nice people work here! Super friendly, very professional, it’s a pleasure to work with these guys. I did buy from them a few times and will definitely come back for more. I wish I new about this place earlier.Thank you MUAP, you’re the best!
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July 2022 by Nigel Paine
Alex and Andrei were very helpful, will come back again for salvage parts in the future!
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January 2022 by Thomas Clarke
Great experience all around one of the very few yards left that really seems to care about the customer and getting the job done parts are always in great condition just got some doors for a 2007 Infiniti M35 doors look great fit perfectly and in color I am a small independent shop owner and I have put together quite a few cars with parts from these guys..... Thank you again Tom from orchard.
