New England Bikes is a full-service bike shop in Southwick, MA that has been in business since 2000. They proudly carry high-quality Cannondale and Kona bicycles, Thule rack systems, and a wide range of accessories and apparel. The shop's service department is top-notch, servicing nearly all types of bicycles. With its proximity to the local Rail Trail and some of the most picturesque roads and trail systems in New England, the shop sells a variety of bicycles and is dedicated to helping customers find the perfect bike to suit their needs. The staff's nearly two decades of bike fit experience allow them to expertly set up and dial in customers for peak performance and comfort. Customers consistently praise the great service, knowledgeable staff, and fair pricing at New England Bikes.
We bought two bikes . Really great customer support by Dana
May 2026
Did an excellent job fixing up my old mountain bike! Highly recommend!
August 2025
Brought my bike in for service. Service was great, prices were reasonable, and turnaround time was great. Seth took his time to explain his process and communicates clearly. No attempt at upselling/selling when not asked. A+.
