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January 2024 by Jeff Sauvageau
The branch staff and management are phenomenal!! Whether you want a simple transaction and be in and out, or if you have a book of questions and need to bend their ear, they are always willing to help. I am a small business owner, but in here they make me feel much bigger than that!!
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December 2023 by Susan Shute
Always professional and efficient service with any transaction I have needed to do.
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October 2023 by Spencer mac
The Spencer branch drive thru is so convenient. The tellers at the window are extremely helpful and can take care of any banking I need. Appreciate the good service!
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May 2023 by Selena Fraser
I have been with Webster First for 8 years and have never had problem until recently. My checking account was hacked by a scammer. The bank authorized a third party to make a mobile payment from my checking account and they won’t reimburse me and are blaming me for authorizing it!! After doing my own investigation because the bank didn’t, the scam has been around since 2014! And yet somehow it was my fault!!
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March 2023 by Bonnie MacIntosh
Everyone has been very helpful and friendly. The bank is always very clean.
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March 2023 by R- Lash
Been banking here for 9 years amazing place
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March 2023 by Vaughan Jalinen
This is a credit union that is exceptional in providing efficient customer service with a neighborly feeling that inspires confidence. My experiences there have always been stress-free and pleasant. Their CD rates are the best in the region for a brick and mortar institution. I hope to remain a customer for years to come.
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September 2022 by Edward L
I wish I made the switch from TD Bank to Webster Federal Credit union 1 year ago when I first moved back to Massachusetts
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September 2021 by Nunna's Farmhouse Estate Finds
Always kind and helpful.
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November 2020 by Michael Wong
Pleasant, knowledgeable and accommodating staff. President and CEO all the way to the important tellers, branch Managers, Loan Officers and Lawyers.
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July 2020 by Kassie Arcouette
I had a great experience here when applying for a car loan. Geraldine Pothier was very nice and helpful. She helped me with my finances and what would be the best for me. I would 100% recommend!!
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June 2020 by Katir Patel
Had a chance to work with Jason Chase at Webster First in Spencer, it was a fantastic experience. He was extremely knowledgeable and responsive, I will absolutely return for future business.
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January 2020 by Gina St john
Always friendly, always willing to help with whatever you need help with. They’ve always gone above and beyond!
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July 2019 by Adam Orne
Checks from Webster first got something fishy going on
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July 2019 by Joelyn Durgin
Very good rates. Very Friendly people. Interest paid on checking and they dont hit you with a ton of fees for your accounts! Highly recommend.
