Arrha Credit Union in Springfield, MA, is highly valued by its long-term customers for its dedicated staff and personal touch. Customers appreciate the professionalism, patience, and kindness of employees, especially highlighting the helpfulness of a specific officer who made the mortgage process simple, transparent, and accommodating. The staff, including managers, are known for being efficient, knowledgeable, and friendly, creating a welcoming environment. Despite many personnel changes over the years, the credit union’s focus on human connection remains strong. It is regarded as a business-friendly institution that provides excellent service, making it a highly recommended choice for banking needs in the area.
I've been a customer for over twenty-five years and have seen so many personnel changes. I commemorate the bank tellers for their dedication and commitment, and must of all for their human touch brought to the workplace place in the age of AI.
July 2023
Micheal Kelly is absolutely amazing! I just secured a mortgage with Arrha, all thanks to Mike. His extensive knowledge, wisdom, and experience made the whole process simple. A big shoutout to Mike! If you're in the market for a mortgage, I highly recommend reaching out to Mike Kelly at Arrha. You won't be disappointed!
May 2023
Mr. Micheal Kelly is by far one of the most professional, patient, kind and resourceful Officer in the business. He was transparent and accommodating from start to end. I honestly felt like I was his ONLY client. ARRHA is truly lucky to have Micheal and I am blessed to have had him by my side.
